Seasonal Event Assistant

About Meadow Brook Hall:

A Historic National Landmark, Meadow Brook Hall is the historic home built by one of the automotive aristocracy’s most remarkable women, Matilda Dodge Wilson, widow of automobile pioneer, John Dodge, and her second husband, lumber broker Alfred Wilson. Constructed between 1926 & 1929 for $4 million dollars, Meadow Brook represents one of the finest examples of Tudor-revival architecture in America. Meadow Brook Hall is located in Rochester, Michigan on the campus of Oakland University.

Summary of Position:
The Event Assistant is responsible for supporting the sales and event team with daily office support and support to the Event Coordinator with events taking place on the grounds, gardens, inside the estate and garden tent. This position supports and maintains sales and marketing objectives in accordance with the company’s mission statement.  

The work schedule will vary based on events and will require working evenings, weekends and potentially holidays. 

Duties & Responsibilities:

• Fill in where needed to ensure guest service standards and efficient operations.
• Provide office support to the sales and event team or other duties as necessary to fulfill goals of the sales and events department.
• Support with the check-in/out process for monthly wedding open houses.
• Support in identifying and analyzing competition, both locally and regionally as directed by the Director of Sales and Events.
• Professional appearance and friendly personality at all times.
• Dedication to acquiring knowledge about the history of MBH and its event spaces.

Day of event duties and responsibilities:

• Inspect event set ups in each designated space prior to the start of each event, ensuring room set, number of chairs, A/V and all essential set up details have been executed properly.
• Check all of the exterior areas of the estate and grounds to make sure the spaces are trash free and clean.
• Check restroom areas and ensure spaces are clean and well stocked.
• Ensure Loggia tables are clean and chairs are straightened under each table.
• Attend pre-shift meetings with the banquet team to relay essential client details on the day of the event.
• Ensure client suites are staged and ready for client’s arrival with water service.
• Support Event Coordinator with vendor arrivals and deliveries.
• Support with check in and logging of client’s personal items.
• Support with set up of client’s personal items as directed by Event Coordinator.
• Support Event Coordinator with ceremony processional, recessional, photos and special requests of clients and guests.
• Support the Event Coordinator with staying on time for the event.
• Ensure that all clients & guests feel welcome and are given responsive, friendly and courteous service at all times.
• Direct guests to appropriate locations.
• Provide gallery support during ballroom events to ensure windows are closed and noise from any guests, staff or carts does not interfere.
• Assist guests with finding their assigned seats through a copy of the table tracker provided by the Event Coordinator.
• Provide support during toasts, blessings, and speeches to ensure noise from any guest, staff or carts does not interfere.
• Maintain a strong presence during the event to ensure the event is running as planned.

Minimum Qualifications:

• Ability to maintain composure and stay focused in a variety of settings.
• Available to work evenings, weekends and potentially holidays.
• Ideal candidate is available June-October, but will still consider if only available June-August.
• Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, visual acuity, and hearing.
• Demonstrated ability to work well within a team.
• At least 18 years of age.