CRM Support Intern

The Watts Internship Program is your chance to bring what you’ve learned in the classroom to life! You’ll dive into real-world projects, gaining hands-on experience while learning how business really works from the inside. During the program, you’ll get to roll up your sleeves and make an impact on day-to-day operations. Plus, you'll have tons of opportunities to network with passionate professionals across manufacturing, industrial engineering, and more—sparking new ideas through cross-department collaboration. It’s all about expanding your skills, challenging yourself, and exploring where your ambitions can take you! 

As the CRM Support Intern, you will gain hands-on experience with the Salesforce platform and play a crucial role in supporting our customer relationship management efforts. Reporting to the Director of Digital Experience, you will assist in maintaining and optimizing our CRM system, ensuring data accuracy, and providing support to our sales and marketing teams. This remote internship offers a fantastic opportunity to develop your skills while contributing to a fast-paced and innovative team environment.

What You'll Do

Assist in the daily administration and support of the Salesforce CRM platform.

Perform data entry, data cleansing, and data validation tasks to maintain the accuracy and integrity of CRM data.

Troubleshoot and resolve basic CRM issues reported by users.

Support the creation and maintenance of CRM reports and dashboards.

Collaborate with the sales and marketing teams to understand their CRM needs and provide assistance.

Participate in CRM-related projects and initiatives to improve system functionality and user experience.

Provide training and support to new CRM users.

Who You Are

Current Sophomore or Junior pursuing a degree in Business, Information Technology, or a related field.

Basic understanding of CRM systems like Salesforce.

Passionate about your work, with a genuine desire to contribute meaningfully and make an impact 

Demonstrated commitment to integrity and respect in interactions with others, fostering a positive and inclusive work environment 

Strong sense of accountability, taking ownership of tasks and following through on commitments 

Must be authorized to work in the United States and do not require sponsorship now or in the future  

The expected salary range for this position is $21 - $23 hourly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable laws.

What’s In It for You 

People-First Culture – Enriching and caring for people is at the core of who we are; this includes executing our Diversity, Equity, and Inclusion (DEI) strategy, and providing you with meaningful career growth opportunities, a positive and safe work environment, and affirmation that you are heard, valued, and respected.  

Flexible PTO Policy – Work-life balance is important at Watts and our interns receive one (1) hour of flexible PTO for every thirty (30) hours worked. Your flexible PTO can be utilized for any type of absence. 

Paid Holidays – Celebrate the holidays with your loved ones and still get paid! You will receive the following paid holidays off during your time as an Intern with Watts. Where a holiday falls during the weekend, it will be observed on an adjacent weekday.   

Lunch and Learns – Throughout your internship, there will be opportunities for you to sign up to learn and network with some of the key strategic leaders and thought partners within our core operating model! 

Sustainability – For five years in a row, Watts has been named one of "America's Most Responsible Companies" by Newsweek. Join our journey as we continue to distinguish Watts as a responsible and committed corporate citizen. 

Physical Requirements:

While performing the duties of this job, the employee is frequently required to walk, talk, and/or hear. The employee is occasionally required to stand, sit, and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include: close vision, color vision, peripheral vision, depth perception and ability to adjust focus.