Human Resources Intern

JOB TITLE: 

Human Resource Intern

POSITION: 

Intern

REPORTS TO: 

Chief, Human Resource Officer

SUPERVISES: 

None

STATUS: 

Internship 

TRAVEL: 

LOCATION: 

N/A

Philip Henry Center, Pontiac, MI 

HOURS 

Based on Intern’s availability. This position is for 3-6 months

POSITION SUMMARY: 

Reporting to the Chief, HR Officer (CHRO), the Intern performs a wide range of administrative HR tasks that supports recruitment and selection processes, onboarding, credentialing coordination and compliance processes that are vital to the Human Resource department. This position aims to provide a student with practical Human Resources experience within a healthcare setting. This is an unpaid internship, that would last 3-6 months depending on the students needs. This internship can count towards college credits.

Essential Functions:

1. Learning and Development Assistance

• Training Logistics: Scheduling training sessions, booking venues or virtual meeting spaces, and managing attendance records.
• Material Preparation: Assisting in the creation and distribution of training materials, presentations, and feedback forms.
• Feedback Collection: Gathering evaluations from training participants and compiling reports for management review.

1. Support for Performance Management

• Appraisal Logistics: Scheduling performance review meetings and distributing evaluation forms.
• Data Tracking: Recording completed evaluations and tracking goals or development plans.
• Follow-Up: Assisting with follow-up communications and ensuring all action items are recorded.
• Posting clinical and non-clinical job posting on internal and external job boards.
• Support on-boarding for healthcare staff, including verification of licenses, certifications and background checks.
• Maintain and update confidential employee files and HRIS records.

1. Communication and Collaboration

• Internal Correspondence: Drafting emails, memos, and announcements for internal audiences.
• Meeting Participation: Attending department meetings, taking notes, and contributing ideas when appropriate. Participate in employee wellness events.
• Cross-Departmental Coordination: Working with other departments to support HR-related initiatives and projects.
• Assist in reviewing resumes and scheduling potential candidates for interviews.

1. Administrative Support

• Document Preparation: Preparing reports, presentations, or spreadsheets as needed.
• Supply Management: Monitoring office supplies and placing orders when necessary.
• Reception Duties: Greeting visitors, answering phone calls, and directing inquiries to the appropriate staff members.
• Performs customer service functions by responding to HR tickets as required.

Skills and Competencies Required:

• Attention to Detail: Accuracy in managing data, drafting documents, and following procedures is critical.
• Communication Skills: Clear and professional communication, both written and verbal, is vital for interacting with employees at all levels.
• High Level of Discretion and Confidentiality: Handling sensitive information with integrity is a cornerstone of the HR profession.
• Adaptability: The ability to learn quickly and adapt to changing situations is especially important in a dynamic work environment.
• Problem-Solving Abilities: Proactively identifying issues and seeking solutions demonstrates initiative and commitment.
• Teamwork: Collaborating well with other HR professionals and organizational staff enhances productivity and morale.
• Organizational Skills: Efficiently managing multiple tasks and deadlines is crucial for maintaining smooth HR operations.
• Proficient in Microsoft 365 (Word, Excel, Outlook, PowerPoint, Teams, Forms)

What You’ll Gain:

• Firsthand experience and exposure to real-world HR practices and operations within a healthcare setting.
• Exposure to healthcare- specific credentialing, compliance, and regulatory standards.
• Mentorship and collaboration with experienced HR professionals.
• Insight into talent acquisition, employee wellness, and workforce planning in a non-profit healthcare setting
• Opportunity to build professional skills that translate into long-term career growth.

The above statements are intended to describe the general nature and level of work being performed by the people assigned this classification.  They are not to be construed as an exhaustive list of all job duties performed by personnel so classified. 

QUALIFICATIONS: 

EDUCATION: 

• High School Degree or equivalent is required.
• Currently enrolled in a Human Resources, Psychology, Public Health or Business undergraduate program.

SKILLS/ABILITIES: 

• Strong attention to detail, especially when handling sensitive information.
• Able to work in a team environment and independently.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office 365 Suite or related software
• Adobe Acrobat to create and manipulate forms

OTHER REQUIREMENTS: Commitment and passionate about providing health care to individuals and families in medically underserved communities ● willingness to be flexible ● results driven ● ability to deal with sensitive information in a highly confidential manner ● effective communication skills, both written and oral with patients, staff, visitors, co-workers, community partners, funders and other regulatory agencies ● innovative thinker ● effective problem solver ● manage multiple requests and prioritize accordingly ● attentive to details ● follows-up promptly ● able to work in a fast paced environment ● able to handle change ● self-starter ● takes initiative ● friendly ● polite ● professional demeanor , able to work independently 

The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description.  The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria. 

WORKING CONDITIONS:   Works in a high pace work environment with multiple deadlines. Interaction with angry and hostile patients may occur. Regular work and deadlines impose strain on a regular basis. Work non-traditional hours to meet the organization’s needs and accomplish duties of position which may include evenings and weekends. Local travel between sites and attendance at community meetings occurs weekly if not daily. 

PHYSICAL REQUIREMENTS:  This job requires the ability to perform the essential functions contained in this description.  These include, but are not limited to, the following requirements; 1) ability to use and retrieve information from the computer, 2) ability to read large amounts of data and small print and 3) travel to sites requiring walking and carrying items. Reasonable accommodations will be made for the otherwise qualified applicants unable to fill one or more of these requirements.