Emergency Management GIS Coordinator (Technical System Coordinator)

For more information regarding the position, visit the City of San Antonio's employment website at the following link for a complete job description and to submit your application: www.governmentjobs.com/careers/sanantoniotx

Job Summary

Under direction, oversees technical work related to activities in the design, development, and maintenance support for specialized equipment, software, or databases. May exercise supervision over assigned staff.

Work Location
Office of Emergency Management - 8130 Inner Circle Drive, San Antonio, TX (78235)

Work Schedule
7:45 a.m. - 4:30 p.m., Monday - Friday with occasional evenings, weekends, and holidays.

Essential Job Functions

• Oversees end user support with complex specialized equipment and software.
• Coordinates the support, maintenance, and troubleshooting of equipment, departmental databases, and technical programs.
• Assists in designing, creating, and implementing departmental databases.
• Identifies departmental technical needs and requirements.
• Travels to different locations to inspect, evaluate, maintain, and troubleshoot equipment and technical programs.
• Works with stakeholders to understand requirements and objectives in building project objectives and program plans.
• Assists in preparing written reports, summaries, and presentations on technical systems.
• Performs related duties and fulfills responsibilities as required.

Job Requirements

• Bachelor's Degree from an accredited college or university.
• Three (3) years of increasingly responsible experience in database management, system support, or a relevant technical field; to include one (1) year of supervisory or lead experience.
• Valid Class 'C' Texas Driver's License.

Preferred Qualifications

• Experience working with the Esri product suite, including ArcGIS Pro, ArcGIS Online, Web AppBuilder, Experience Builder and Dashboards.
• Experience designing, creating, and maintaining spatial databases, departmental GIS datasets, and geospatial infrastructure layers.
• Strong cartography skills, including the ability to create high-quality physical map products, operational dashboards, web maps, and web applications for public safety, emergency management, or planning purposes.
• Ability to coordinate technical support, development, troubleshooting, and maintenance for GIS-based applications and operational dashboards.
• Ability to assist with emergency management planning activities, such as updating plans, supporting hazard mitigation efforts, conducting risk assessments, and supporting emergency exercises, as needed.

Applicant Information

• Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university.
• Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks.  If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted.
• Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application.
• If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing.  Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance.

Knowledge, Skills, and Abilities

• Knowledge of governmental procedures and policies.
• Knowledge of computer software and hardware applications.
• Knowledge of databases and data gathering methods.
• Skill in problem-solving and critical thinking.
• Ability to analyze and recommend solutions to management.
• Ability to operate a computer keyboard and other basic computer equipment.
• Ability to provide technical assistance and training to users.
• Ability to supervise, evaluate, and monitor performance in accordance with City policies and procedures.
• Ability to communicate clearly and effectively.
• Ability to develop, implement, and evaluate new programs.
• Ability to perform all the physical requirements of the position with or without accommodations.
• Ability to work primarily in an office environment.