getDowntown Program Assistant
Position Description:
The getDowntown Program provides commuting programs and services to downtown Ann Arbor employees and employers. A program of TheRide, getDowntown's partners include the City of Ann Arbor and the Ann Arbor DDA. The program assistant supports existing and new programs that encourage commuters to travel by bus, bike, carpool, walking, and more to reduce traffic congestion. The focus of the work will be event preparation and attendance, customer communications, and data entry.
The program assistant can expect to interact with professionals in the government, nonprofit, and business arenas. Skills practiced during the position will relate directly to careers in business, marketing, communications, public administration, sustainability, urban planning, and public relations.
Assignments may include:
- Coordinating or supporting events, including organizing materials in preparation for and after completion of events
- Representing the program at local meetings and events
- Communicating with stakeholders by making phone calls and responding to emails
- Using Excel to manage contact lists and stakeholder information
- Proofreading written materials
- Writing for social media and newsletters
- Notetaking during staff and committee meetings
Requirements:
- Ability to work in person during the hours of 9am-5pm
- Strong customer service skills and professionalism by email, phone, and in person
- Familiarity with Microsoft Word, PowerPoint, and Excel
- Ability to spell check and proofread one's own work
- Ability to learn and apply procedures
- Attention to detail
- Willingness to ask questions ideas
- Ability to work independently to complete assignments
Reports to:
getDowntown Director
Ann Arbor Area Transportation Authority is an Equal Opportunity Employer