ERP Analyst (Manufacturing)

American Woodmark is one of the nation's largest cabinet manufacturers. By partnering with major home centers, builders, and dealers, we spark the imagination of homeowners and designers and bring their vision to life. Across our service and distribution centers, our corporate office and manufacturing facilities, you'll always find the same commitment to customer satisfaction, integrity, teamwork, and excellence.

We are on a journey to encourage an inclusive Woodmark and are taking meaningful actions to promote diverse representation across every part of the business. Together, every team member contributes to making American Woodmark a place where people can express who they are through what they do.

POSITION PURPOSE:
We are seeking a motivated and detail-oriented Oracle ERP Analyst to join our Information Technology team. This role provides critical support for ERP applications and related business processes, particularly in the manufacturing and supply chain domains. The analyst will be responsible for system troubleshooting, data analysis, configurations, testing, user training, and collaborating with stakeholders to drive process improvements and enhancements.

This position is ideal for candidates with ERP exposure or a background in supply chain or manufacturing systems who are eager to grow in a dynamic technology environment.

IDEAL CANDIDATE PROFILE:
To perform this job successfully, an individual must be able to excel at the essential functions assigned. The requirements listed below are representative of the knowledge, skill and ability required.

Experience
* Minimum of 1+ year of experience in Information Technology, ERP support , or the Manufacturing/Supply Chain domain.
* Recent graduates with academic backgrounds in Supply Chain Management, Manufacturing Systems, or ERP technologies will also be considered.
* Prior exposure to ERP applications, preferably Oracle Cloud ERP or Oracle EBS, is a plus.

Skills
* Basic understanding of ERP applications, preferably within the manufacturing or supply chain domain.
* Working knowledge of database concepts, SQL, and data modeling.
* Ability to query databases, validate data, and troubleshoot issues.
* Strong problem-solving skills and a proactive mindset in resolving technical/system issues.
* Ability to work independently with minimal supervision and handle multiple priorities effectively.
* Strong documentation skills and familiarity with writing test cases, supporting UAT/SIT, and documenting results.

Education
* Bachelor's Degree in Computer Science, Information Systems or other related field Technical certifications or additional relevant training a plus.

ESSENTIAL FUNCTIONS:
* Provide day-to-day production support for Oracle Cloud ERP systems: troubleshoot issues, identify root causes, implement fixes, document solutions, and coordinate deployments.
* Analyze, design, configure, and implement enhancements and permanent solutions based on business requirements.
* Collaborate with business stakeholders to manage project backlogs and continuous improvement initiatives.
* Support and implement ERP Manufacturing, Inventory modules, related applications, and integrations.
* Design and validate ERP reports and analytics to support business decision-making.
* Document process flows, training materials, functional specifications, and knowledge base content.
* Conduct user training, demonstrate solutions, and develop proof of concepts to support business adoption.
* Coordinate with cross-functional teams and workstream leads to drive initiatives and ensure alignment across departments.
* Demonstrate Teamwork
* Add value to the team through constructive involvement.
* Foster and maintain good relationships with team members and clients.
* Acknowledge and appreciate other member's contributions to the team.
* Provide mentorship to junior developers in technical skills and business knowledge.
* Communicate Effectively:
* Effectively convey technical solutions to clients, partners and team members through verbal and written communication.
* Listen to and comprehend the message being communicated by others.
* Develop presentations to be delivered to internal and external groups.
* Effective communicator with the ability to explain technical concepts to non-technical users.

SCOPE & EXPECTATIONS:
* Hybrid work environment requiring a minimum of three days in the office (Tue, Wed, Thur).
* Occasionally requires work on or around the manufacturing floor and/or sales office.
* The noise level is usually moderate to high and hearing protection may be required on the production floor. Safety glasses are required on the production floor.
* Hours are varied and may include after-hours or weekend work to fulfill the responsibilities of the position.
* Reports to: Technical Manager, ERP
* Travel Requirements: Occasional travel may be required
* Recruitment process may consist of any combination of phone, video and in person interviews.
* Offers may be contingent upon successful completion of Background Check, Drug Screen, Physical Examination and/or potential Motor Vehicle Check.

BENEFITS PACKAGE INCLUDES:
* Competitive Compensation
* Health Care Benefits
* Paid Holidays
* Paid Vacation Days
* Paid Sick Days
* 401(k) Retirement Savings Plan & Profit Sharing
* Tuition Assistance
* Relocation Assistance when available