IT Infrastructure Summer Intern

Position: IT Infrastructure Summer Intern 

Location: New York, NY

Department: Information Technology

Reporting to: Service Desk Team Lead

FLSA Status (US Staff only): Non-Exempt Full Time Summer

VanEck is a privately held global asset management firm founded in 1955. We develop forward-looking, intelligently designed, active and ETF strategies that strengthen long-term portfolios. We will provide qualified individuals with outstanding education and growth opportunities. If you are a high-energy individual with a strong work ethic, excellent team skills, and outstanding communication skills, we would like to speak with you.

VanEck’s Summer Intern Program includes exposure across the firm through educational, mentorship, and networking events. As an Intern, you will also be exposed to the firm’s senior management, gain an understanding of the financial services industry and learn critical business skills. Our internship program will build more than just your resume — it will challenge your knowledge, build your network and drive your career path. Our program spans 10 weeks and runs from June 1 – August 7, with our IT intern joining a week early. 

As an IT Infrastructure Summer Intern, you’ll play a hands-on role in the daily operations of VanEck’s IT Service Desk. Your work will directly support the firm’s productivity by ensuring devices, virtual desktops, and communication tools are functioning smoothly. We’re looking for a motivated, tech-savvy intern eager to learn and contribute in a fast-paced environment. Apply now!

Essential Duties and Responsibilities

Includes the following, other duties may be assigned as needed:

• Image, configure, and deploy thin clients and laptops for onboarding, replacements, and internal projects
• Assist with Azure Virtual Desktop (VDI) support, including user setup, troubleshooting, and connectivity
• Serve as the primary IT support resource for the summer intern class, acting as the dedicated “Intern Service Desk”
• Provide general support for Zoom-based communications, including meetings and softphone use
• Support and maintain Zoom Rooms and conference room AV systems
• Assist with physical organization and movement of IT equipment as needed
• Support device lifecycle tasks, including secure wiping, repurposing, and retiring of end-user hardware
• Participate in user onboarding and offboarding, including account setup, access reviews, and asset assignments
• Contribute to IT documentation efforts, including procedural guides, checklists, and knowledge base articles
• Provide general support to the wider user base when required, under the guidance of the Service Desk team
• Collaborate with peers and IT staff to test and improve self-service tools and automation workflows

Qualifications  

• Strong interest in IT infrastructure, cloud networking, and support in a professional environment
• Curiosity about capital markets and the financial industry, and an eagerness to support the technology that enables trading, research, and investment operations
• Familiarity with Windows OS, Microsoft 365, Zoom, and virtual desktop environments (VDI)
• Excellent written and verbal communication skills, especially when assisting peers and non-technical users
• Strong attention to detail and the ability to follow technical procedures and update documentation
• Professionalism and initiative — able to take ownership of tasks with light supervision
• Comfortable working hands-on with hardware, including the ability to lift up to 50 pounds
• Team-first attitude, with a willingness to support interns and full-time employees alike

Education and/or Experience                                                   

• Currently entering junior level (3rd year) or beyond within a 4-year college program
• Prior experience in a corporate or helpdesk setting is helpful, but not required

Competencies                                                                 

To perform successfully and gain the most from this internship, an individual should demonstrate the following competencies:

• Professional demeanor 
• Capacity for learning new procedures/ideas
• Motivated with a sense of initiative. Despite being supervised, candidate should have the ability to complete assigned tasks with less to no supervision.

Compensation

• The maximum hourly rate for this position is $25 an hour

VanEck is committed to treating all applicants and employees fairly and to providing equal opportunity in compliance with applicable federal, state and local laws. VanEck does not and will not discriminate against any employee or applicant for employment on the basis of race, religion, ancestry, color, gender, gender identity, pregnancy, age, physical or mental disability, national origin, marital status, sexual orientation, citizenship status, covered-veteran or military status, genetic information, and/or any other factor protected by law.