Supply Chain Business Process Analyst Intern
At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.
As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.
Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.
Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.
Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.
Job Description
Primary Function of Position
Help build the platforms and processes that connect Intuitive with its suppliers. As the company grows, we’re investing in how buyers, planners, and suppliers work together so our teams get the right parts at the right time.
This role supports the Supply Chain Center of Excellence (COE) — the group that analyzes how our supply chain works today and designs better ways of working for the future. The Supply Chain Business Process Analyst Intern will map supplier and buyer workflows, document core processes, and gather customer feedback from internal teams and suppliers. Your work will strengthen our operational clarity and help lay the groundwork for improved supplier collaboration and scalable knowledge systems.
Essential Job Duties
- Map current buyer–supplier workflows (email, portal, PO confirmation paths) and document supplier collaboration touchpoints.
- Support readiness work for Supplier Collaboration Transformation, including workflow mapping and a light supplier capability survey.
- Develop clear, concise process documentation, SOP drafts, and process maps aligned with COE standards.
- Build and organize Confluence pages to improve structure, accessibility, and consistency of COE knowledge.
- Support customer-voice activities by coordinating buyer/manager/supplier interviews, capturing notes, and summarizing themes.
- Consolidate customer feedback into a structured “Voice of Customer Insights” summary to inform future COE roadmap work.
- Assist with basic data pulls and simple analytics (Excel/Tableau) to support workflow mapping and documentation clarity.
- Partner with COE team members (analysts, managers) to validate draft documentation, refine process maps, and ensure accuracy.
Qualifications
Required Skills and Experience
- Strong analytical skills; ability to organize information, map processes, and summarize findings clearly.
- Proficiency with Excel; familiarity with data visualization tools (Tableau, Power BI) a plus.
- Clear, concise verbal and written communication.
- Ability to work independently with good follow-through, even when information is incomplete.
- Interest in supply chain operations, process improvement, or business systems.
- Strong curiosity and willingness to learn how complex workflows operate in a regulated environment.
Required Education and Training
Current enrollment in a Supply Chain, Industrial Engineering, Business, MIS, Analytics, or related degree-seeking program at the Bachelor’s level.
Preferred Skills and Experience
- Foundational coursework or exposure to supply chain, operations, data analysis, or process mapping
- Experience with process documentation, SOP writing, or workflow mapping.
- Familiarity with ERP or supply chain systems (SAP, Agile PLM, Coupa, etc.).
- Experience with Confluence, Visio, Lucidchart, or similar documentation tools.
- Exposure to UX concepts or customer research methods (helpful but not required).
- Basic SQL or Tableau skills.
Additional Information
Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.
Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.
U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.
Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).
For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.
We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.
We provide market-competitive compensation packages, inclusive of base pay (paid at an hourly rate), benefits, and a housing allowance. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including relevant skills and experience for this internship, degree-seeking academic program (PhD, Master’s, Bachelor’s, etc), year in school, and location. The hourly rate is prorated against the intern program salaries listed and total program compensation will be based on internship duration.
Base Compensation Range Region 1: $28 USD - $42 USD
Base Compensation Range Region 2: $24 USD - $36 USD
Shift: Day
Workplace Type: Set Schedule - This job will be onsite weekly, the percentage of onsite work will be defined by the leader.