Immigrant Employment Intern

Immigrant Employment Services Intern

Reports To: Employment Specialist
Classification: Intern
Pay: $1,000 stipend per semester (minimum 10 hours/week)
Location: Hybrid – In-Person in Lowell, MA

Apply: Submit an application on Handshake or email your resume and letter of interest to acroteau@naamass.org, indicating your preference for the Immigrant Employment Services Intern role.

About NAAM

NAAM is a non-profit organization dedicated to supporting refugees and immigrants across Massachusetts. Our services include ESOL classes, employment assistance, job coaching, skills training, case management, youth programs, wellness initiatives, and citizenship assistance.

Position Overview

The Immigrant Employment Services Internship provides hands-on experience assisting refugees and immigrants in achieving their employment goals. Interns will support job seekers through career readiness activities, employer outreach, and workforce development initiatives. This role is ideal for individuals interested in human services, workforce development, career counseling, and immigrant support work.

Interns commit to a minimum of 10 hours per week, with required in-person hours and flexible scheduling to accommodate academic commitments.

Key Responsibilities

• Assist clients with resume building, job applications, and interview preparation.
• Support job readiness workshops and employment-related events.
• Conduct outreach to local employers and maintain job opportunity listings.
• Help clients navigate online job boards and digital tools.
• Maintain accurate records in the employment services database.
• Collaborate with staff to identify client needs and provide appropriate resources.
• Participate in staff meetings and contribute to program planning.
• Assist with administrative tasks such as organizing files and tracking progress.
• Take on special projects based on skills and program needs.

Additional Requirements

• Completion of intake, orientation, reference, and background check.
• Participation in training for compliance and program quality improvement.

Qualifications

• Currently enrolled in or recently graduated from a college/university program (Human Services, Business, Communications, Public Administration, Education, or related field).
• Strong interest in serving diverse populations, especially immigrant and refugee communities.
• Excellent communication and organizational skills.
• Ability to maintain confidentiality and demonstrate cultural sensitivity.
• Experience in customer service, career counseling, or administrative support preferred.
• Proficiency in Zoom, Google Docs, and Microsoft 365.

Internship Benefits

• $1,000 stipend per semester.
• Hands-on experience in workforce development and immigrant support services.
• Professional development, mentorship, and networking opportunities.
• A meaningful chance to make an impact in the lives of refugees and immigrants.