Summer 2026 - Intern, VeraTech

About the team:

The VeraTech Department acts as both a strategic partner and service provider for the Institute. As a strategic partner, we collaborate with teams to extend the use of collaborative technology tools into their daily work. As a service provider, we ensure the stability and security of the infrastructure and provide professional support to all its users.

The intern will work hand in hand with VeraTech Ops team and gain valuable knowledge from our dedicated technical analysts as we provide technical support to our general staff. The candidate will also work on long-term IT projects and help to find novel solutions to these projects, as they are necessary to improve service, upgrade existing tech and resolve recurring issues.

In this position, the intern will gain valuable hands-on experience in all aspects of Information Technology. The internship can be used for school credit. 

The VeraTech Intern will learn: 

• Learn the skills that would allow you to work in a technical support role and to learn the processes that keep an IT Department working
• Troubleshooting skills for both hardware and software programs
• To work on Level 1 and eventually Level 2 tickets
• How to work on team projects to better guide a technology department  
   

About the role:

• Troubleshoot level 1 helpdesk tickets, shadow Helpdesk analysts, learn how to deal work through hardware and software issues
• Help with implementing laptop refresh project / Windows 11 upgrade
• Get new laptops on domain, check IP address, make sure printers are properly mapped
• Server room /computer equipment inventory project
• Installing software on desktops and laptops
• Replacing hardware on desktops and laptops / wiping computer images
   

What qualifications are we looking for?

 A full or part time undergraduate pursuing a B.S degree in Computer Science, Information technology, Information Management or similar discipline or at a Technical Vocational school 
 

Knowledge, Skills, & Abilities you'll bring: 

• Strong MS Office skills, Windows 10/11 skills
• Some computer hardware skills
• Excellent interpersonal skills and professional presentation  

Technical knowledge helpful for this role:

• Some experience with Windows Server, Active Directory & other Networking technologies (not required) 
• Any Microsoft certification or relevant IT certification (would be beneficial)  
• Windows 10, 11, Microsoft Office
   

Location:

Please note this role will report to our Brooklyn, NY office. Vera employees adhere to a hybrid schedule and are in-office on an alternating schedule that generally amounts to 10 days per month.
 

Compensation and Benefits:

The compensation range for this position is $17.00 - $25.00 per hour. Actual salaries will vary depending on factors including but not limited to experience and performance.
 

Application Process:

To receive further consideration for this career opportunity, applicants are asked preliminary questions about logistics, their interest and qualifications. Selected candidates may be required to provide additional details about their experience via a phone screen/form in advance of an invitation for a virtual or in-person interview with the team. Some searches may explore scenarios during the interview process and/or an assessment prior to reference checks and a hiring decision.
 

Applications may also be faxed to:

ATTN: People, Place, and Culture / Summer 2026 - Intern, VeraTech
Vera Institute of Justice
34 35th St, Suite 4-2A, Brooklyn, NY 11232
Fax: (212) 941-9407
Please use only one method (online, mail or fax) of submission.
No phone calls, please. Only applicants selected for interviews will be contacted.

Vera is an equal opportunity / affirmative action employer. All qualified applicants will be considered for employment without unlawful discrimination based on race, color, creed, national origin, sex, age, disability, marital status, sexual orientation, military status, prior record of arrest or conviction, citizenship status, current employment status, or caregiver status. 

Vera works to advance justice, particularly racial justice, in an increasingly multicultural country and globally connected world. We value diverse experiences, including with regard to educational background and justice system contact, and depend on a diverse staff to carry out our mission. 

For more information about Vera, please visit www.vera.org.