Treasury Customer Service Representative 6-9

Are you looking for an exciting career opportunity? Do you thrive in a team-oriented environment, demonstrating customer service excellence to internal and external customers?

If so, the Special Taxes Division may have the perfect opportunity for you within the Miscellaneous Taxes and Fees, and Tobacco Tax Unit where the following taxes and fees are processed:

• Airport Parking Tax
• Beverage Container
• Emergency 9-1-1 Service Enabling
• Insurance Provider Assessment
• Severance Tax on Oil or Gas
• State Convention Facility Development
• State Real Estate Transfer Tax
• Tobacco Products Tax

The Miscellaneous Taxes and Fees and Tobacco Tax unit is comprised of skilled team members who regularly adapt to new work tasks, projects, and statutory amendments, which result in changes to processes and procedures. This unit performs a broad range of activities including reviewing and processing forms received to ensure compliance with applicable statute, processing refunds, assessing delinquent liabilities, and sending correspondence to filers. This position supports the important work of the area, performs advanced functions for the unit, and promotes customer service excellence.

The Special Taxes Division is committed to engaging employees, fostering growth, and providing learning and development opportunities. If the outlined responsibilities and the unit’s culture sound like a good fit for you, please consider joining our team by applying today! 

Education
Educational level typically acquired through completion of high school.

Experience

Treasury Customer Service Representative 6
One year of experience responding to customer inquiries and resolving problems.

Treasury Customer Service Representative 7
Two years of experience responding to customer inquiries and resolving problems, including one year equivalent to a Treasury Customer Service Representative 6.

Treasury Customer Service Representative E8
Three years of experience responding to customer inquiries and resolving problems, including two years equivalent to a Treasury Customer Service Representative 6 or one year equivalent to a Treasury Customer Service Representative 7.

Treasury Customer Service Representative 9
Four years of experience responding to customer inquiries and resolving problems, including two years equivalent to a Treasury Customer Service Representative 7 or one year equivalent to a Treasury Customer Service Representative E8.

Closing Date 1/21/2026 11:59 PM Eastern