You are viewing a preview of this job. Log in or register to view more details about this job.

Intern, IT Service Enablement

Evergy
Email

SUMMARY OF JOB RESPONSIBILITIES AND REQUIREMENTS

 

JOB TITLE: Intern - IT Service Enablement 

REQUISITION: INF00EF

DEPARTMENT: IT Service Enablement - Kansas City Headquarters or Topeka General Office

LOCATION: Kansas City, MO

                              Topeka, KS

PAY RANGE: $22.00 - $26.00 / Hour

 

Full-Time Internship Position for Summer 2026

 

Scheduled Work Hours: Monday - Friday, 7:00 a.m. - 4:00 p.m. (Other hours as required) 

It's never too early to start searching for your dream career. If you're ready to apply the principles you've been learning at school in the real world, Evergy is the place for you. Hands-on experience is what our internship programs are all about. Our programs offer students an opportunity to gain insight and meaningful experience while also allowing us to identify talented prospective employees. Many of our interns go on to develop successful careers at Evergy.

As an intern, you'll have real responsibilities, and you'll work on productive assignments with actual business interactions. We know that you work hard, so we help you play hard while you are here. We provide a number of intern events throughout the summer to burn some extra energy, including volunteer events, power plant tours, lunch and learns, and more

 

Intern Description:

The IT Service Enablement Intern will support ServiceNow platform enhancements, CMDB maturity efforts, and data quality initiatives while working directly with developers and product owners. This role offers hands-on experience improving end-user experiences, optimizing IT asset processes, and contributing to real-world service workflows. Ideal for students who want to “build their own path,” the internship provides meaningful exposure to enterprise technology and stakeholder collaboration in a hybrid work environment.

 

Job tasks include but not limited to:

  • Assist with ServiceNow platform enhancements, including testing, documentation, and user experience improvements for catalog items, forms, and workflows
  • Collaborate with developers and product owners to gather requirements, review feedback, and help refine service processes
  • Contribute to IT Asset Management optimization through data cleanup, lifecycle validation, and workflow improvements
  • Participate in Agile ceremonies and support cross-functional teams by documenting processes and helping design efficient solutions

 

Education and Experience Requirements:

Candidates must be currently enrolled in a university or technical program in one of the following or a related technical field: Information Systems, Business Analytics, Software Engineering

Skills, Knowledge and Abilities Required:

  • Strong problem‑solving abilities, intellectual curiosity, and a willingness to explore and understand complex systems or workflows
  • Effective communication and collaboration skills for working with developers, product owners, stakeholders, and end users
  • Ability to manage time, stay organized, and work independently within a hybrid work environment
  • Foundational data analysis skills using Excel or similar tools, with the ability to interpret and present findings clearly
  • (Preferred) Basic knowledge of SQL and comfort working with structured datasets to identify issues, trends, or anomalies

 

Working Conditions:

Normal office conditions collaborating with other developers and analysts in person and remotely

Evergy has a clear mission – To empower a better future. Evergy chooses to live this mission by valuing People First. We know that to lead the responsible energy transition and provide affordable, reliable, and sustainable service to our customers and communities, we need a team with a variety of backgrounds, perspectives and skills. We are committed to building a team where everyone – regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status – has a voice and can bring their best every day. Evergy is proud to be an equal opportunity workplace and is an affirmative action employer.

 

Disclaimer: The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.