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Salesforce Application Developer

The Application Developer's primary responsibilities will be to focus on ensuring the development of quality software using best practices architecture, coding practice and development processes on a day-to-day basis. This position will work with Business Analyst and functional users to determine functional requirements and provides customization, maintenance and updates as needed. Additionally, will also participate with cross-functional teams to establish and support the application development and test environments to meet agency and state requirements.

As a Salesforce developer, will identify, design, and deploy technology and process solutions establishing key business capabilities and operational improvements for the Department.

Responsibilities:

  • Creating, designing, implementing, and maintaining applications associated with the agency’s mission on multiple platforms including but not limited to: Salesforce, MuleSoft, Microsoft SQL,  Oracle.
  • Performs deep dive analysis, and reverse engineering of existing code banks to apply fixes and develop changes to applications on the platforms mentioned above.
  • Participating in project teams involved in the planning, design, development, and implementation of new applications. 
  • Ensuring existing interfaces and programs comply with changes in technology directives and/or Department statues, regulations, and rules, writing technical documentation on application specifications and maintaining effective working relationships to improve the systems of the agency, developing and applying business knowledge in one or more functional areas.

 

Knowledge, Skills & Abilities (KSAs):

Experience with:

 

  • Collaborated with business stakeholders to design and implement agency-critical solutions on the Salesforce Platform using Agile methodologies and source control to ensure best practices and versioning integrity.
  • Ability to assess existing system and refactor and redesign in order to make a more optimal solution. 

 

Knowledge of:

  • Knowledge of Salesforce Public Sector Solutions applications and Application Programming Interfaces (API).
  • OmniStudio Solution Design and Development – OmniScripts, Data Mappers, Integration Procedures, Document Generation
  • Knowledge in the development of MuleSoft integrations.
  • Relational database, such as Oracle, SQL Server

 

Skill in:

  • Establish and maintain effective working relationships within the Department, other governmental entities, private and public sectors, such as salesforce.
  • Salesforce development, configuration and administration.
  • Effective written and verbal communication.
  • Detail-oriented approach to complex analysis and customer-centric problem resolution.
  • Strong Customer service skills.

 

Ability to:

  • Design, code, and test applications based on user requirements and emerging technologies.
  • Balance and organize multiple tasks to meet project deadlines.
  • Translate complex technical and regulatory information into concise documentation and presentations for diverse audiences.
  • Work effectively with internal teams and external stakeholders at all organizational levels.
  • Synthesize feedback and adjust plans accordingly.

 

Nice to Haves:

  • Active Salesforce Platform Developer I Certification. 
  • Salesforce Certified Public Sector Solutions Consultant certification is highly preferred.
  • Active Salesforce Advanced Developer, or Platform Developer II Certification is a plus. 
  • Experience in Salesforce DevOps platform such as Copado.
  • Experience in using OmniStudio to design and implement interactive, guided user experiences.
  • Experience in using Mulesoft Anypoint Platform for API design, implementation and integration.

 

Requirements:

Bachelor’s degree in Computer Science 

 

A minimum of one (1) year of experience in Software Engineering with Salesforce as an emphasis