Training Content Specialist Intern - Summer 2026

Building on Franklin Electric’s Key Factor for Success—Service—the Training Content Specialist Intern supports the development and delivery of high-quality learning experiences, including FAQ videos, on-demand training, and live webinars, to strengthen product adoption, customer satisfaction, and retention. This role reports to the Manager, Training Solutions.

• Collaborate with the Training Solutions team and Subject Matter Experts to create engaging product content across formats (FAQ videos, on-d‑demand training, webinars)
• Maintain and update existing learning content for specific audiences and delivery methods 
• Support new training initiatives, especially short FAQ videos for homeowner and contractor questions
• Assist with capturing video, photography, and graphic assets
• Review and edit content with the Training Solutions team and Subject Matter Experts 
• Audit, organize, and publish training materials 
• Follow team standards for storing, organizing, and publishing final files
• Work with project managers to meet timelines and budget 
• Provide support to the learning management system and other channel administrators (social media, product sites, internal websites) as needed to deliver quality training experiences 

Skills and Abilities

• Strong communication skills for working with team members, Subject Matter Experts, and vendors 
• Proficiency with Adobe Creative Suite and other content‑creation tools.
• Experience capturing video and photography 
• Ability to create graphics and edit photos and videos
• Strong organization and planning skills 
• Ability to simplify complex information into clear, actionable steps 
• High attention to detail 

Education and Experience

• Working towards an Associate or Bachelor’s Degree in Communication, Digital Media, Graphic Design, Journalism, Marketing, or related field.