Sales and Marketing Intern

Job Summary: 

The Sales and Marketing Operations Intern supports the marketing and sales teams at JTB Homes and Interra Homes by managing critical day-to-day operational tasks across both brands. This hands-on role is responsible for listing photography coordination, website content updates, customer gift programs, inventory management, and event coordination. The ideal candidate is highly organized, detail-oriented, and capable of working independently to keep marketing operations running smoothly while the rest of the team focuses on strategic initiatives. 

Responsibilities:

Your responsibilities will include:

Listing & Property Marketing 

• Handle all listing photography needs including processing, editing, and uploading to websites in coordination with sales agents 
• Process and upload Matterport virtual tours and video content to YouTube 
• Make routine website content updates including sold status, open house hours, availability changes, and spec home listings 
• Capture supplemental exterior and community photography as needed for sales agents 

Marketing Operations & Administration 

• Process marketing operations payments and reconcile with monthly finance reports 
• Monitor marketing closet inventory and place replenishment orders for sales agent supplies (rugs, yard signs, sold signs, business cards, etc.) 
• Ensure customer welcome packets are current and available for sales agent pickup 
• Maintain organized digital asset library across both brands 

Customer Experience & Gifting 

• Coordinate and arrange customer closing gifts for both brands 
• Plan and execute seasonal customer gift programs 
• Manage gift inventory, vendor relationships, and budget tracking 

Event & Staging Coordination 

• Coordinate scheduling for design studio preview nights for outside realtors in Grand Rapids (2x annually) and Kalamazoo/Portage (2x annually) 
• Assist with staging coordination under the direction of the Field Marketing Coordinator 
• Support community grand opening events and home shows as needed 

Education and Experience:

To succeed in this role, you should meet the following qualifications:

• Currently enrolled college student or recent graduate (all majors welcome; marketing, communications, business, or related fields preferred) 
• Relevant coursework in marketing, photography, or event management preferred but not required. 
• Strong organizational skills and attention to detail 
• Ability to manage multiple projects simultaneously and meet deadlines 
• Comfortable with basic photo editing and content management systems 
• Valid driver's license and reliable transportation for site visits throughout West Michigan 
• Professional communication skills for coordinating with sales agents and vendors 
• Photography experience or coursework 
• Experience with digital asset management or content management platforms 
• Basic graphic design skills (Canva, Adobe Creative Suite, or similar) 
• Interest in residential real estate, homebuilding, or interior design 
• Event coordination or customer service experience
• Basic proficiency in Microsoft Office; willingness to learn industry-specific tools 

Benefits:

• 401(k) Plan with a company match

Other Duties: 

This job description is not an exhaustive list of all duties, responsibilities, or qualifications associated with the job. The company reserves the right to change, modify, or delete job duties and responsibilities as needed.