You are viewing a preview of this job. Log in or register to view more details about this job.

Salesforce Administrator (Information Technology Analyst 1)

State of Connecticut Executive Branch
Email

The State of Connecticut, Department of Administrative Services (DAS), Bureau of Information Technology Solutions (BITS) is seeking a Salesforce Administrator (Information Technology Analyst 1) to join the Digital Government & Operational Excellence (DGOE) unit.

 

POSITION HIGHLIGHTS

  • Monday - Friday.
  • First Shift, 8:30 Am to 5:00 PM.
  • Full-time, 40 hours per week.
  • Location: 450 Columbus Boulevard in Hartford.
  • Hybrid (combination of on-site and remote work).

 

THE ROLE

The Salesforce Administrator is part of the DGOE Release Management Support Team and provides day-to-day administrative support for Salesforce-based applications used across multiple state agencies. Working under the guidance of senior administrators and developers, this role focuses on maintaining platform stability, assisting with deployments, and supporting users while following established security and governance standards. The Salesforce Administrator supports platform configuration, user access, data integrity, and release activities for systems that enable case management, service intake, eligibility determination, and appointment scheduling.

This position is ideal for someone beginning or early in their Salesforce administration career who wants hands-on experience supporting enterprise, mission-critical systems in a structured government environment.
 

Key Responsibilities:

  • Provide administrative support for Salesforce environments, including DEV, TEST, and PROD.
  • Manage users, profiles, roles, permission sets, and access requests.
  • Configure standard Salesforce features such as objects, fields, page layouts, validation rules, and flows.
  • Support release management activities, including sandbox refreshes, change sets, and deployment coordination.
  • Assist with system testing, regression testing, and post-deployment verification.
  • Monitor system health and help troubleshoot basic Salesforce issues.
  • Support data management activities, including imports, updates, and data quality checks.
  • Create and maintain reports and dashboards to support business needs.
  • Document configurations, procedures, and support processes.
  • Collaborate with business analysts, developers, architects, and security teams to support ongoing operations.