Insurance Operations Intern

Why Join Marshall+Sterling?

At Marshall+Sterling, you’re not just joining a company — you’re joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all.

As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most — so they can move forward with confidence. Our vision of creating a future that’s safer and more secure drives everything we do.

Innovation is not optional here — it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together — across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success. 

This position will be based out of Marshall+Sterling’s Latham Office.

This internship provides hands-on exposure to insurance operations and client service workflows. Insurance Operations Interns support day-to-day activities that help ensure accuracy, efficiency, and strong internal collaboration while developing foundational skills for a career in the insurance industry.

This role is ideal for someone who is organized, detail-oriented, and interested in learning how insurance operations support clients, account teams, and business growth.

• Assist in project planning, scheduling, and coordination. Collaborate with project teams to ensure timely completion of tasks and milestones 
• Work closely with employee owners to gather, analyze, and document requirements. Contribute to the development of business process models and workflows 
• Maintain accurate and up-to-date project documentation. Help create reports, presentations, and other materials for project stakeholders 
• Facilitate communication between project teams and stakeholders. Assist in organizing and conducting meetings, documenting key discussions and action items 
• Conduct basic data analysis to support project and business analysis activities. Present findings in a clear and concise manner 
• May be called upon to handle other duties as 

What we are looking for:

• Enrolled in a relevant degree program.
• Working knowledge of basic office procedures, Internet, and Microsoft Office products.
• Ability to work effectively and relate well with others including superiors, colleagues, and individuals inside and outside the company in a professional manner.
• Demonstrated ability to communicate effectively verbally and in writing.
• High level of organizational ability with attention to detail.

What you’ll discover as a M+S Intern:

• Mentorship + Support
• Professional Development
• Collaborative learning and growth
• Community Service Opportunity
• So much more!