Operations Intern

At FordDirect, our emphasis on diversity is much more than words. We encourage you to be yourself. We open our minds and doors to all walks of life, respecting and celebrating the uniqueness within each of us. We value the voice and contributions of all team members.

THE DIVERSITY OF OUR TEAM DRIVES US, INSPIRES US, AND MAKES US PROUD TO CALL FORDDIRECT HOME.

FordDirect is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please email FDHR@forddirect.com.  

Job Summary

FordDirect is looking to hire an Intern for our Summer Internship Program.  This role will work on our Enterprise Operations Team responsible for establishing, implementing and improving companywide best practices.  This is an excellent opportunity to obtain real-world, corporate experience on an Operations team.

This will be a full-time, paid position based in Dearborn, MI

Hybrid: Intern will be required to work in the office Tuesday, Wednesday and Thursday

Duration: June 8th through August 28th, 2026

Essential Functions

1. Build AI assistants to give Product Owners and Development teams guidance to create roadmaps
2. Construct role-based dashboards and reports for key audiences
3. Streamline and improve reporting suite
4. Build searchable SharePoint registry of operations workflows and communications
5. Create survey for operations tool notifications (Jira)

Learning Opportunities

1. Cross functional systems understanding by deep exposure to end-to-end workflows
2. Interview stakeholders to understand operational pain points and validate with data
3. Understanding of business impact, tangible deliverables and continuous improvement
4. Create dashboards, reports, documentation and knowledge repositories
5. Exposure to Jira, EazyBI, SharePoint/Power Automate and Confluence

Qualifications  At FordDirect, we believe in diversity as a strength. You are encouraged to apply even if your experience or background doesn't precisely match the job description. Candidates who do not meet all listed qualifications may be considered based on the combination of relevant work experience and depth of expertise in job-related skills.

Skills, Knowledge, and Abilities

• Technical aptitude with MS Office (Word, PowerPoint, Excel), advanced Excel skills 
• Strong writing and documentation skills
• Good communication skills, able to conduct interviews, listen and translate ambiguity into requirements
• Systems aptitude with the ability to understand metrics and data
• Self-driven and can independently manage work tasks and deadlines

Education 

Senior student pursuing degree in Business, Information Systems, Operations Management or related fields

Background Checks including criminal history and drug screening will be required                                                                                                           

Note to Third-Party Agencies:  FordDirect accepts resumes only from employment businesses/agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, FordDirect employees or hiring managers. FordDirect will not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies for vacancies posted on this site.

FordDirect is unable to provide visa sponsorship for this position. Only candidates permanently authorized to work in the United States will be considered.