Commercial Management Intern

CLASS SUMMARY:

The Commercial Management intern position is a para-professional position specific to the department’s needs; the incumbent is required to exercise initiative in applying education and/or skills, work semi-independently, be resourceful and systematic in approach to various assignments and tasks; may be responsible for projects or be part of a project team.

ESSENTIAL DUTIES:

This class specification represents only the core areas of responsibilities; specific position assignments will vary depending on the needs of the department.

• Assists with ongoing projects related to Commercial Management including but not limited to food and beverage, retail, advertising, parking and ground transportation. Attends concession construction meetings, as needed.
• Assists with commercial vehicle permitting and managing the airport’s Commercial Vehicle Management System (CVMS).
• Participates in brainstorming sessions for new revenue and development opportunities including future retail offerings or concepts, parking and ground transportation services that could enhance the passenger experience.
• Assists in reviewing and analyzing current vendor contracts or agreements managed by the Commercial Management team.
• Assists in tracking, entering, and analyzing data trends across different concessions and parking locations.
• Researches market trends and peer airport group offerings to provide insights for new product or service recommendations.
• Prepares and delivers a presentation to the Commercial Management Team with research findings and recommendations.
• Helps coordinate signage and other in-terminal promotional materials, as needed.
• Receives exposure to CVG's Terminal Modernization Project, gaining insight into the infrastructure and development efforts that will shape the airport's future.
• Provides support in Airline Affairs, including assisting with airline relations, agreements, and operational coordination.
• Participates in the Concession Employee Appreciation Luncheon by assisting with event preparation, setup, breakdown, researching and preparing recommendations for event enhancements.
• Assists and shadows the Concessions Operations Manager in setting the monthly hours of operation for concessionaires.
• Updates hours of operation on the CVG mapping system monthly.
• Conducts a capture rate audit for the concessions program. 
• Performs concession inspections under the guidance of the Concessions Operations Manager.
• Shadows team members in different roles to understand various aspects of airport Commercial Management.
• Assists in coordinating cross-departmental efforts between operations, marketing, finance, and other management teams.
• Participates in meetings and contributes feedback on current initiatives or workflow improvements within the team.
• Performs other duties of a similar nature and level as assigned.

TRAINING AND EXPERIENCE:

Junior or Senior currently pursuing a bachelor’s degree in business administration/management, aviation/airport management, marketing, economics, operations management, supply chain management, or a related field from an accredited college or university. Must have the ability to work with confidential and sensitive information.

LICENSING/CERTIFICATIONS:

•  Application of professional concepts of limited scope and complexity and/or focused projects.
• Business intelligence tools such as Tableau or Power BI; preferred.

SKILL IN:

•  Communicating clearly and effectively, both orally and in writing. Using a variety of computer-based technologies, including word processing and spreadsheet software.
• Establishing and maintaining effective, fair, cooperative, collaborative, and respectful relationships with internal and external colleagues, peers, work teams, and workgroups.
• Managing time effectively by prioritizing key tasks and providing information to others in a timely manner.
• Preparing clear, organized, and professional documents, spreadsheets, and presentations.

ADA AND OTHER REQUIREMENTS:

Positions in this class typically require: walking, talking, hearing, seeing and repetitive motions.

Light Work: exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or negligible amount of force constantly to move objects.