Clinical Operations Management, Medicolegal, & Health Informatics Preceptorship

ALL INTERESTED SHOULD TAKE OUR PRELIMINARY SURVEY TO DETERMINE IF THIS INTERNSHIP IS A GOOD FIT. THE END OF THE SURVEY INCLUDES INSTRUCTIONS ON HOW TO OBTAIN AN APPLICATION FOR THE INTERNSHIP.

Check with your school's Internship Coordinator BEFORE accepting the hiring offer to determine if this position satisfies the criteria for receiving academic credit.

Location: Chicago, IL (Hybrid) OR National (Fully Remote)

Duration: Mandatory 12-Month Commitment (4 Full Quarters)

Status: Unpaid / Professional Development Practicum

Program Overview

The Team-Based Philosophy

We operate on a High-Performance Team Model. Unlike traditional internships, where individuals work in isolation, our Preceptors function as a synchronized unit. You will be part of a "Clinical Cohort" where the output of the in-person team (digitization and testing) directly fuels the success of the remote team (analysis and billing).

In this environment, reliability is the baseline. Because the team relies on your specific contributions to maintain the clinic’s revenue cycle and research integrity, there is no room for "soft" performance or broken commitments.

The "Finisher" Requirement & Team Accountability. This Preceptorship is designed for high-caliber individuals preparing for medical school or elite healthcare leadership. We provide a disciplined environment where participants master clinical protocols, health technology, and data integrity. We offer two distinct tracks based on your location; however, both require a "finish-line" mentality and a one-year commitment. We seek individuals with the grit to see a mission through to the end.

Collective Responsibility: You are responsible for your teammates. If you fail to follow a protocol or meet a deadline, the entire cohort’s workflow is disrupted.

Resilience: We value professional stamina. Our zero-attrition culture is designed for those who view a 12-month commitment as an ironclad obligation to their team and the practice.

Strict Discipline: You must follow senior-level directives and clinical protocols exactly. Precision is not just a personal goal; it is a requirement for the team's medico-legal safety.

Track 1: Chicago-Based Hybrid (Clinical & Tech)

This track is for local candidates with reliable transportation who seek hands-on clinical exposure.

Clinical Immersion (Phase 1): You must complete 6 in-person clinic visits within the first 1–2 weeks for rapid acclimation.

Summer Session (Phase 2): In-clinic attendance 2 times per week.

Academic Year (Phase 3): In-clinic attendance 2 times per month to maintain continuity.

In-Person Duties: Testing prototype applications in a live setting and digitizing records for EHR integration and remote billing workflows.

Track 2: National Remote (Data Management & Analysis)

This track is for candidates outside of Chicago or those focused exclusively on the informatics and business side of medicine.

Duties: Focuses on the remote pillars of Revenue Cycle Management (RCM), case analysis, and digital data integrity to support clinic operations and insurance billing.

Core Educational Pillars (All Interns)

1. Health Informatics & Digital Transformation

Participants learn the "paper-to-digital" pipeline. You will be responsible for ensuring data integrity within EHR systems, allowing remote teams to function and clinicians to bill insurance accurately.

2. Revenue Cycle Management (RCM) & Case Analysis

Work remotely to gather and analyze clinical information for case reviews and insurance billing protocols. You will learn the mechanics of how healthcare is funded—a skill critical for future physicians and administrators.

3. Clinical Technology & UI/UX Testing (Hybrid Only)

Hands-on testing of prototype applications within a live clinical setting to understand how digital tools impact patient care workflows.

The "Finisher" Requirement

We do not seek casual applicants. Regardless of your track, this program requires:

Ironclad Commitment: A firm 12-month obligation. We only accept candidates who see a commitment through to the end.

Regulatory Discipline: Precision is non-negotiable. You must follow senior-level directives and strict clinical protocols exactly as they are delivered.

Professional Grit: This is a rigorous training ground for high-performers who are not intimidated by high expectations.

Candidate Qualifications

For Hybrid: Reliable transportation to the Chicago clinic and ability to meet the "6-visit" frontloading requirement.

For Remote: Strong analytical skills and a high degree of digital literacy.

For All: Ability to follow complex instructions without deviation and respect for the clinical chain of command.

Professional Benefits

Mastery of Health Systems: Learn EHR workflows and medical billing logic that puts you years ahead of your peers.

Innovation Exposure: Direct experience with medical software before it hits the broader market.

Career Advocacy: For those who complete the full 12-month commitment with distinction, we provide high-level letters of recommendation and career mentorship.

REQUIRED SKILLS

1. Professional & Behavioral Skills (The "Grit" Filter)

Protocol Adherence: The ability to execute complex, multi-step instructions with 100% accuracy and zero deviation.

Professional Resilience: The stamina to maintain high performance in a high-pressure clinical or analytical environment over a long-term (12-month) period.

Operational Reliability: A "finish-line" mindset; the proven ability to honor long-term commitments and meet deadlines without exception.

Systems Thinking: The ability to understand how individual tasks (like digitizing a document) impact the larger team's success (like billing insurance).

2. Clinical & Medico-Legal Skills

Clinical Literacy: A strong interest in or foundational knowledge of medical terminology and patient encounter workflows.

Medico-Legal Awareness: An understanding of (or desire to learn) the legal importance of clinical documentation and HIPAA compliance.

Observational Precision: The ability to shadow clinicians and accurately capture the nuances of a patient visit for documentation purposes (Scribing).

3. Technical & Informatics Skills

Health Informatics Aptitude: Comfort navigating Electronic Health Records (EHR) and learning new proprietary software prototypes.

Data Integrity Management: High attention to detail in data entry, ensuring that digitized records are "clean" and usable for insurance processing.

UI/UX Feedback Capability: The ability to critically analyze software prototypes and provide professional, actionable feedback for developers.

4. Revenue Cycle & Analytical Skills

Quantitative Analysis: Ability to review clinical cases and extract the necessary data points required for insurance reimbursement.

RCM Logic: An interest in the financial mechanics of healthcare, specifically how clinical documentation translates into Revenue Cycle Management.

Information Gathering: Skill in synthesizing information from multiple digital and physical sources to create a complete case review.

What We Are Looking For

High Attention to Detail: You don't just "do the work"; you ensure it is perfect. You understand that in medicine, a single error in documentation has legal and financial consequences.

Technical Adaptability: You are a "power user" of technology who can quickly master new apps and provide high-level feedback on prototype software.

Process-Oriented Mindset: You enjoy following a well-defined system and take pride in the efficiency and accuracy of your output.

Unwavering Accountability: You are a team player who understands that your "link in the chain" must remain strong for the entire cohort to succeed.

Ideal for:

• Pre-med students looking for clinical observation experiences.
• Pre-law students interested in medicolegal research topics.
• Business or nursing students interested in healthcare management, interacting with insurance billers/payers, and the business of medicine
• Computer science students looking for clinical or biomedical informatics projects.
• Pre-Health students looking for real-world application, clinical observation, healthcare management, public health, or an understanding of the business of medicine experiences.  Including but not limited to students of:
  • Nursing
  • Physician Assistants
  • Nutritionists
  • Social Work
  • Psychology/Sociology
  • Public Health
  • Occupational Therapy
  • Health and Wellness
  • Clinical Technologists
  • Laboratory Science

How to Apply

ALL INTERESTED MUST CLICK HERE AND TAKE OUR PRELIMINARY SURVEY TO DETERMINE IF THIS INTERNSHIP IS A GOOD FIT. THE END OF THE SURVEY INCLUDES INSTRUCTIONS ON HOW TO OBTAIN AN APPLICATION FOR THE INTERNSHIP.

Note: This is a strictly unpaid, voluntary educational preceptorship. Only candidates capable of fulfilling the 12-month commitment and their respective track's schedule should apply.

All qualified applicants will receive consideration regardless of race, gender/sex, color, religion, national origin, protected veteran status, or disability. We pride ourselves on being a diverse and inclusive community.

Check with your school's Internship Coordinator BEFORE accepting the hiring offer to determine whether they require academic credit hours for this internship or to satisfy the criteria for receiving academic credit.

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GSK Medical Center

A pediatric/family practice clinic at 5140 West Chicago Ave, Chicago, IL, has served the Austin community for nearly 50 years.  Dr. Tito Yao has been consistently listed as a “Top Doctor” in Chicago for decades.  His willingness to work with and teach students while practicing is unparalleled.  EpiFinder is working with this clinic to evaluate the current workflow, evaluate and guide readiness for digital health initiatives, and eventually implement customized technologies.