Data Analyst

Position Summary: The Data Analyst will work to improve data quality and reporting for CHN Housing Partners, with a focus on the Detroit Housing Network. This position will be responsible for analyzing and interpreting data, identifying trends and patterns, and producing reports that support data-driven decision-making across the organization. This is a hybrid position with three days in our Detroit, MI office.

Essential Duties and Responsibilities:

• Collaborate with program staff and leadership to identify key metrics, track progress, and provide insights to improve program outcomes.
• Develop and maintain reports and analytic dashboards to assist with workflow monitoring, production tracking, and funder impact reporting. Support the DHN team with a focus on data governance including data integrity, cleaning, and auditing.
• Assist with and maintain data documentation, including data dictionaries and data quality guidelines.
• Conduct data analysis to understand trends, impacts, and areas for improvement in DHN’s Key Performance Indicators.
• Help develop, implement, and disseminate evaluations and reports for internal and external stakeholders.
• Stay up-to-date with best practices and emerging trends in data analysis and reporting.
• Other duties as assigned.

Education and/or Work Experience Requirements:

Required:

Education:

• Bachelor's degree in a related field (e.g., public health or policy, social science, GIS, data science, statistics, computer science, etc.)

Experience:

• Minimum of 2 years of experience in data analysis, preferably in a nonprofit or social impact organization
• Experience building and using reports, dashboards, and mapping
• Strong background in Data Management and Business Analysis
• High degree of self-motivation and ability to work independently
• Strong Interpersonal skills, ability to work within a diverse team on training and collaboration
• Excellent communication skills across multiple technical skill levels
• Ability to multi-task, prioritize several programs and collaborate with other internal and external partners

Skills:

• Data analytics and visualization
• Expert written and verbal communication skills
• Strong grasp of data management and business analysis
• Attention to detail to work with data to identify trends for reporting and analytics
• Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
• Highly resourceful team-player, with the ability to be extremely effective independently, prioritize conflicting needs, handle matters expeditiously, proactively, and follow-through on projects to successful completion, often with deadline pressures
• Proven ability to handle confidential information
• Demonstrated ability to achieve high performance goals and meet deadlines

Preferred:

• Experience with GIS software
• Experience with Salesforce
• Knowledge of housing services and programs

Working Conditions and/or Physical Requirements:

• Ability to perform essential job functions consistent with ADA, FMLA, and other standards.
• Regular and punctual attendance consistent with ADA, FMLA, and other standards.