Chief of Staff

Remote Position - College Credit (if needed) - Unpaid

Time Commitment: 6-12 Months | 6-8 hours/week (Seasonal/Temporary) Flexible schedule based on school requirements. Works directly with the Executive Director and Head of Operations.

General Description: 

The Chief of Staff for Digital4Good’s internship program plays a central, people‑focused role that connects all intern teams. This position is ideal for someone who thrives on building relationships, organizing people and processes, and creating a positive, high‑engagement experience for interns across the organization. In this role, you will work directly with the Executive Director and Head of Operations, gaining hands‑on exposure to high‑level decision‑making and program leadership.

This position serves as the anchor that keeps the program organized and supported by coordinating communication, celebrating intern achievements, ensuring smooth operations, and helping interns feel recognized, connected, and set up for success. It is a hands-on position with real responsibility and the opportunity to shape the culture and experience of a large, multi-department intern team.

Duties: 

• Drive intern engagement and accountability by monitoring weekly participation, tracking hours, and ensuring timely mentor alignment across all teams.
• Cultivate a connected, inclusive intern community by building strong cross-department relationships and fostering collaboration.
• Lead and execute high-impact recognition initiatives, including intern spotlights, social media features, and reward distribution that celebrate contributions and elevate morale.
• Coordinate and manage quarterly intern check-ins from planning through follow-up, ensuring meaningful communication, alignment, and continuous improvement.
• Prepare lead interns for board-level presentations by ensuring completion, quality, and readiness of all slide decks and materials.
• Oversee the accuracy and maintenance of intern and leadership information across the organization’s website, ensuring all content is current and reflective of program excellence.
• Strengthen Digital4Good’s social media and LinkedIn presence by developing and publishing intern-focused content, while driving engagement through strategic coordination with supervisors and team members.
• Lead the organization and execution of intern-related initiatives, including photo collection, swag distribution, and promotion of program highlights to showcase impact.
• Serve as a key liaison between interns, supervisors, and leadership, ensuring clear, consistent communication and alignment across all levels of the program.

Requirements and Qualifications:

• Currently enrolled college student or recent graduate in Communications, Business Administration, Marketing, or a related field.
• Strong organizational and time management skills with the ability to manage multiple priorities effectively.
• Excellent interpersonal and communication skills, with a demonstrated ability to build relationships.
• Proactive, detail-oriented, and able to take initiative with minimal supervision.
• Experience with social media platforms and familiarity with digital collaboration tools such as Google Workspace.
• Interest in mentorship, youth engagement, and nonprofit work is strongly preferred.

Learning Objectives: 

• Develop leadership and program management skills through coordination of a multi-department intern program.
• Enhance communication and relationship-building skills by working with interns, supervisors, and organizational leadership.
• Gain experience in engagement strategies, recognition programs, and community building.
• Build technical skills in social media management, content creation, and digital collaboration tools.
• Strengthen organizational and operational skills in a fast-paced nonprofit environment.

Resources:

• Access to ClickUp (virtual project management platform)
• LinkedIn Social Media Access
• Intern Work Google Shared Drive
• Other paid tools/platforms specific to your duties
• Mentoring and networking opportunities with marketing professionals
• Free registration for virtual and in-person events

Evaluation:

• Intern Engagement and Accountability: Effectively tracks participation, hours, and mentor assignments while maintaining strong intern involvement.
• Program Coordination: Successfully supports recognition initiatives, meetings, and program operations.
• Communication: Maintains clear, professional communication with interns, supervisors, and leadership.
• Initiative and Execution: Demonstrates ownership of responsibilities and the ability to independently drive tasks to completion.
• Team Collaboration: Actively contributes to a positive, organized, and high-functioning intern environment.

Supervision and Mentorship: 

• Kim Karr, Executive Director (kim@icanhelp.net)

Who Are We:

Digital4Good (Formerly #ICANHELP) is a 501(c)(3) nonprofit organization that has impacted hundreds of thousands of students and adults nationwide. Our mission is to empower student change makers seeking to make a positive digital impact and promote digital safety and change through powerfully relevant curricula. 

We see students as part of the solution. When something happens on social media, students see it first. The more we can do to train, guide, and support students online, the more likely they are to take positive action. We partner with major companies like Google, Snap Inc., TikTok, Work2BeWell, and Providence Health to further our goals and amplify our impact.

Here are just a few of the benefits you’ll get from your internship with us:

• College credit 
• Networking and mentoring opportunities with experts in tech and other industries
• Creative control and opportunity to pitch new ideas
• Hands-on experience through remote work
• Building up your portfolio 
• Free career-building workshops (level up your resume, LinkedIn profile, and more)

*This position complies with the Fair Labor Standard Act