MVAA Training Accountability Analyst

Departmental Analyst 9-P11:  
This position functions as the Training Accountability Analyst for the Michigan Veterans Affairs Agency (MVAA). The Training Accountability Analyst assists with the Agency’s Veteran Service Officer (VSO) accreditation process as well as developing and conducting training for VSO’s in the State of Michigan. This position conducts research, analysis, and presents data in support of the Agency’s accreditation of VSO’s and on-going agency initiatives. The Training Accountability Analyst assists with the MVAA’s web-based claims system that is used daily by VSO’s across Michigan. This position assists with the development and monitoring of performance metrics related to benefit claims processed by MVAA veteran service officers, veteran service organizations, and Michigan counties.