Sales Operations and Analytics Specialist

Sales Operations & Analytics Specialist

About Midwest Marketing Associates

Midwest Marketing Associates is a consulting and sales management services company that specializes in bridging the gap between manufacturers and retailers to accelerate growth and profitability. Our team leverages extensive retail expertise, strategic relationships, and data-driven insights to help our partners succeed in today’s competitive marketplace.

Position Summary

The Sales Operations & Analytics Specialist serves as a critical support resource for the sales team by combining business analytics, reporting, and operational account support. This role works closely with Account Managers to provide actionable business insights, maintain sales and inventory reporting, support retailer initiatives, manage product and promotional information, and coordinate activities that drive growth with both retail and supplier partners.

The ideal candidate is highly analytical, detail-oriented, and comfortable working across multiple systems while balancing data analysis with hands-on sales support responsibilities.

Key Responsibilities:

Reporting & Analytics

• Develop, maintain, and distribute sales, inventory, profitability, and performance reports on a weekly, monthly, quarterly, and annual basis.
• Analyze Point-of-Sale (POS), inventory, and financial data to identify trends, opportunities, and business risks.
• Create customized reports and dashboards to support retailer and supplier needs.
• Utilize Power BI, Excel, and other business intelligence tools to provide actionable insights.
• Identify key reporting needs and recommend metrics that support business growth and decision-making.
• Analyze and summarize large datasets into concise, meaningful business recommendations.
• Support P&L analysis and business reviews.

Sales & Account Support

• Provide day-to-day support to Account Managers, retailers, and supplier partners.
• Respond to customer inquiries and coordinate issue resolution in a timely manner.
• Assist with sales presentations, business reviews, and customer meetings.
• Run sales and inventory reports to support active business management.
• Submit and track trade agreements and promotional funding requests.
• Coordinate product setup submissions, image and content submissions, and online item maintenance.

Collaboration & Process Improvement

• Partner closely with Account Managers to support customer growth initiatives.
• Develop positive relationships with retailer and supplier contacts.
• Recommend process improvements that enhance reporting accuracy, efficiency, and customer service.
• Coordinate cross-functional projects while managing multiple priorities and deadlines.

Qualifications

• Bachelor’s degree in Business, Finance, Economics, Statistics, Retail Management, or related field preferred.
• 1-3 years of experience in sales support, business analytics, category management, retail operations, or a related field.
• Advanced proficiency in Microsoft Office Suite, particularly Excel and Power BI, as well as other data management, reporting, and business intelligence systems.
• Strong analytical skills with the ability to interpret and communicate complex data.
• Experience working with POS, inventory, sales, and financial reporting data.
• Understanding of retail math, merchandising, and category management principles.
• Excellent organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Customer-focused mindset with strong problem-solving abilities.
• Self-motivated with the ability to work independently and collaboratively.
• Adaptability and willingness to learn new systems and processes.

Job Type

Full-time salaried position

Schedule

Monday-Friday, 8:30 AM – 4:30 PM
Fridays remote (optional)

Benefits

• IRA investment matching
• Paid time off
• Flexible schedules
• Medical, Dental, and Vision insurance
• Paid maternity/paternity leave
• Bonus opportunities

Work Location

4348 3 Mile Rd NW
Grand Rapids, MI 49534

Why Join Midwest Marketing Associates?

• Work directly with leading retailers and manufacturer partners.
• Gain exposure to sales strategy, analytics, category management, and retail operations.
• Collaborative and entrepreneurial culture.
• Opportunity to directly impact customer growth and business performance.
• Strong opportunities for professional development and advancement.