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TWDB - 26-92: IT Business Analyst (IT Business Analyst I-III)

Only applicants who apply with a State of Texas application via the CAPPS online application system will be considered for this position. First time applicants will need to create an account https://tinyurl.com/CAPPS-Login in the CAPPS online application system at https://tinyurl.com/CAPPS-Jobs. Please visit our job opportunities page at https://tinyurl.com/How-to-Apply-in-CAPPS for more information about the Texas Water Development Board and answers to frequently asked questions. To view this position in greater detail, visit the CAPPS online application system.

Texas Water Development Board’s Mission

Leading the state’s efforts in ensuring a secure water future for Texas.

The Texas Water Development Board (TWDB) offers competitive compensation and benefits package including medical, dental, vision, 401(k), flexible spending, and flexible work alternatives so you can have a work/life balance! For more information about these benefits and more visit http://www.twdb.texas.gov/jobs/benefits.asp.

The Texas Water Development Board does not discriminate on basis of race, color, national origin, sex, religion, sexual orientation, age, or disability in employment or provision of services, programs, or activities.

**Must meet agency in-office requirements**

***Salary commensurate with experience and qualifications***

Salary Ranges:

IT Business Analyst I: $4,833.00/month - $5,416.00/month***
IT Business Analyst II: $5,417.00/month - $6,499.00/month***
IT Business Analyst III: $6,500.00/month - $7,100.00/month***

GENERAL DESCRIPTION

Performs routine (journey-level) to highly complex (senior-level) business analysis work. Work involves eliciting, developing, and documenting business, user, and functional requirements. Reviews, assesses, and documents business processes. Creates test cases and validates user acceptance testing. Performs post-implementation support of systems, and provides support for the software development life cycle. May train others. Works under moderate to limited supervision, with limited to considerable latitude for the use of initiative and independent judgment. Reports to the Manager of the Business Strategy and Automation Department.

ESSENTIAL JOB FUNCTIONS

Works closely and amicably with business areas and end users to determine business requirements.
Develops means of achieving desired business results through solution design.
Develops business requirements using a combination of interviews, document analysis, requirements workshops, storyboards, surveys, business process descriptions, use cases, scenarios, business analysis, and/or task and workflow analysis.
Writes business requirements according to standard templates in clear and concise language.
Manages requirements traceability and tracks requirements status throughout the project.
Manages changes to baseline requirements through change control processes.
Coordinates the analysis of program policies and procedures to determine their effect on automated systems and system functional areas.
Identifies opportunities to improve business processes through automation and helps prepare proposals to develop new systems.
Proposes new application features and updates.
Works with business areas and project managers to help define project scope.
Troubleshoots and solves problems relating to computer systems or programs.
Maintains confidential and sensitive information.
Ensures individual and team files (electronic and hard versions) are appropriately maintained and timely disposed of in accordance with the agency’s records retention procedures and schedule.
Maintains required certifications and licenses and meets the continuing education needs and requirements of the position to include, attending mandatory training courses.
May be required to operate a state or personal vehicle for business purposes.
Performs other duties as assigned.

MINIMUM QUALIFICATIONS

IT Business Analyst I - graduation from an accredited four-year college or university with a bachelor's degree AND one year of work experience relevant to business analysis.
IT Business Analyst II - graduation from an accredited four-year college or university with a bachelor's degree AND three years of work experience relevant to business analysis.

IT Business Analyst III - graduation from an accredited four-year college or university with a bachelor's degree AND five years of work experience relevant to business analysis

Relevant education and experience can be substituted for each other on a year-for-year basis.
- NOTE: the minimum qualifications for any classification level may also be met by one of the following:
  - Graduation from a standard senior high school or equivalent, plus four additional years of relevant experience; or
  - Graduation from an accredited college or university with an associate’s degree, plus two additional years of relevant experience.

PREFERRED QUALIFICATIONS

Three or more years of experience in a technology-related customer-facing role (e.g., consulting, account management, training, product management)
Relevant certifications in business analysis, agile software development, product management, or change management

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

Knowledge of local, state, and federal laws and regulations relevant to the Business Strategy and Automation Department.
Knowledge of the principles and practices of public administration.
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods, and coordination of people and resources.
Knowledge of project management principles and practices.
Knowledge of the limitations and capabilities of computer systems.
Knowledge of the techniques used in the design of automated computer systems.
Knowledge of the software development lifecycle.
Knowledge of organizational skills.
Skills in using Microsoft Office programs such as Word, Excel, Visio, PowerPoint, and Teams
Skills in use of internet, email, word processing, spreadsheet, presentation, and database software.
Skills in business analysis methodologies.
Skills in analyzing and evaluating complex information technology applications, policies, and issues.
Skills in developing creative and workable solutions to complex problems and issues.
Skills in requirements elicitation and analysis.
Skills in presenting business requirements in graphical forms.
Ability to maintain the security or integrity of critical infrastructure within Texas.
Ability to meet agency in-office requirements.
Ability to analyze, evaluate, and integrate business rules into system requirements.
Ability to communicate effectively.
Ability to adhere to work schedules, follow procedures with respect to leave and submit accurate timesheets by prescribed deadlines.
Ability to make mature, objective decisions and identify areas of potential problems.
Ability to perform effectively and willingly when changes occur in scope and nature of the work and work environment.
Ability to perform routine and non-routine work assignments accurately and on-time with little or no supervision.
Ability to perform assigned duties and improve work habits and/or output.
Ability to complete assigned work, on time, neatly and with infrequent errors.
Ability to interpret policies, procedures, and regulations.
Ability to provide prompt, courteous and accurate assistance and clear and concise communication to all stakeholders both verbally and in writing.
Ability to work and cooperate with others in a team environment.
Ability to manage multiple tasks.
Ability to stand/sit/move to perform activities such as retrieve/replace files in a large file system for boxes up to 30 lbs.
Ability to operate a vehicle (state or personal) for state business and maintain a driver’s license that complies with state and agency requirements.
Ability to work shifts that may exceed 8 hours, including early mornings, nights, and weekends.
Ability to train others.