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Senior Developer

HCLTech
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Senior Developer (.NET L2/L3 Support) – Remote

Location: Remote (U.S.)
Job Type: Full-Time
Experience Level: Senior Developer / Experienced Professional

About the Role

HCLTech is seeking a highly motivated Senior Developer (.NET L2/L3 Support) to join a dynamic technology team supporting business-critical production applications and enterprise systems. This role is ideal for candidates who possess strong technical expertise in the Microsoft technology stack and thrive in a fast-paced support and maintenance environment.

The selected candidate will be responsible for supporting, troubleshooting, enhancing, and maintaining production applications while working closely with customers, technical teams, and business stakeholders. We are seeking professionals who can quickly learn complex environments, work independently, and contribute meaningfully within the first few months of joining.

While experienced professionals are strongly preferred, exceptional candidates with 0–2 years of experience who demonstrate strong technical aptitude, problem-solving abilities, and growth potential may also be considered.

Key Responsibilities

  • Provide L2/L3 application support for enterprise-level .NET applications and production systems.
  • Troubleshoot, analyze, and resolve incidents, defects, and application performance issues.
  • Monitor and support production environments to ensure system stability and reliability.
  • Work with customers and stakeholders to understand issues and provide timely resolutions.
  • Manage incidents, service requests, and change management activities through ServiceNow.
  • Participate in root cause analysis and implement preventive measures.
  • Support application enhancements, bug fixes, and maintenance activities.
  • Collaborate with development, infrastructure, and business teams to deliver solutions.
  • Participate in cross-functional training and support additional technologies as business needs evolve.
  • Provide weekend on-call support on a rotational basis (approximately once every 4–5 weeks).
  • Support shift-based schedules as required by project and customer needs.
  • Maintain technical documentation and knowledge-sharing materials.

Required Qualifications

  • Strong experience with:
    • .NET Framework/.NET
    • ASP.NET MVC
    • C#
    • SQL Server
    • SSIS
    • SSRS
  • Experience working in application support, maintenance, or production support environments.
  • Strong analytical and troubleshooting skills.
  • Ability to work independently and manage multiple priorities.
  • Experience handling incidents, service requests, and change management processes.
  • Excellent written and verbal communication skills.
  • Strong customer-focused mindset and professional approach.

Preferred Qualifications

Experience or exposure to the following technologies is preferred:

  • Tableau
  • Google Cloud Platform (GCP)
  • Pivotal Cloud Foundry (PCF)
  • React
  • HTML5
  • JavaScript
  • jQuery
  • CSS3
  • Jenkins
  • SonarQube
  • GitHub

What Makes You Successful

  • Self-motivated and capable of working with limited supervision.
  • Quick learner who can rapidly understand complex systems and business processes.
  • Strong ownership mindset with a willingness to take on additional responsibilities.
  • Comfortable working in a production support environment.
  • Flexible and adaptable to changing project requirements.
  • Team-oriented professional with excellent collaboration skills.

Work Environment

  • Fully Remote
  • Shift flexibility may be required
  • Weekend on-call support rotation required (approximately every 4–5 weeks)
  • Opportunity to work on mission-critical enterprise applications and technologies

Candidates who successfully complete the technical assessment will advance to the managerial interview stage. Final hiring decisions will be based on overall performance across both interview rounds.

Why Join HCLTech?

At HCLTech, you'll have the opportunity to work on cutting-edge technologies, support mission-critical applications, collaborate with global teams, and build a rewarding career with one of the world's leading technology organizations.

Apply today and become part of a team that drives innovation and operational excellence.