Oracle NetSuite Customer Success Associate Consultant - Toronto - January 2027

Visa sponsorship is not available for this role. For clarity purposes, this means that Oracle is not in a position now, or in the future, to offer US immigration sponsorship. This includes, but is not limited to, support of H-1B, TN, O-1, green card or F-1 e.g. EAD, OPT, CPT, I-20, F-1 visa stamp etc.

As a Customer Success Associate Consultant, you will participate in the Customer Success Associate Development Program (CSADP), an immersive development experience that combines structured learning, hands-on practice, coaching, and customer exposure. The program builds enhanced communication skills, practical NetSuite expertise, business acumen, consulting methodology/process discipline, AI fluency, and trusted-advisor skills so you can move beyond system configuration to help customers make better decisions, adopt solutions faster, and achieve stronger outcomes. Successful associates learn to structure ambiguity, generate solutions, challenge assumptions, build trust, and guide customers through transformation.

Responsibilities

What You Will Do
•  Deliver high-quality NetSuite implementations by applying industry-specific business processes, practical AI fluency, credible domain expertise, and human-centered consulting excellence.
•  Engage customers with curiosity and empathy to understand their goals, ask thoughtful discovery questions, and translate business needs into practical NetSuite solutions.
•  Support solution design, configuration, testing, documentation, adoption, and post-go-live improvement activities across a variety of customers and industries.
•  Communicate recommendations and next steps clearly to customer stakeholders, including finance, operations, technology, and end-user teams.
•  Use data, structured problem-solving, and sound judgment to navigate ambiguity, test assumptions, and improve project outcomes.
•  Collaborate across teams, seek and act on feedback, and consistently deliver a high standard of service, professionalism, and follow-through.
•  Work toward defined quality, customer satisfaction, utilization, and development goals while continuously strengthening your consulting capabilities.

What We Offer
•  Comprehensive onboarding and development focused on NetSuite, consulting excellence, business-domain knowledge, AI fluency, and customer advisory skills.
•  Ongoing mentorship, coaching, and access to a global network of customer success, industry, product, and technology experts.
•  Exposure to multiple customers, industries, and business challenges that accelerate learning and career growth.
•  Clear pathways to expand your expertise and progress into consulting, customer success, industry, and leadership roles.
•  Competitive compensation, comprehensive benefits, and an inclusive environment where different experiences and perspectives are valued.

Who You Are
•  A recent graduate with a bachelor's degree. Preferred fields include Information or Computer Science, Business Administration, Economics, MIS, Accounting or Accounting Information Systems, Business Technology Management, Data Science, or another discipline that demonstrates strong analytical and business foundations and a passion for launching a consulting career.
•  Deeply curious, with a genuine desire to understand how businesses work and a track record of exploring ideas, industries, cultures, or experiences beyond the expected path.
•  Resilient and resourceful, demonstrating grit, ownership, and the ability to recover, learn, and keep moving when work is difficult or ambiguous.
•  Customer-centered and service-minded, with the judgment, warmth, and attention to detail needed to create an exceptional human experience.
•  A growth-minded, lifelong learner who actively seeks feedback, reflects on results, and continuously improves.
•  An analytical and critical thinker who can combine quantitative evidence, qualitative insight, and practical business judgment.
•  A clear, confident communicator who listens actively, builds trust, and adapts messages for different audiences.
•  Collaborative and inclusive, able to contribute your own perspective while valuing different backgrounds, experiences, and ways of thinking.
•  Comfortable managing multiple priorities in a fast-paced environment and adapting as customer needs, technology, and business conditions change.
•  Able to demonstrate innovation through academic work, internships, employment, personal projects, or meaningful use of AI and emerging technology.
•  Motivated to build a consulting career and help customers adopt NetSuite, improve their processes, and achieve measurable business outcomes.
 

Qualifications

Disclaimer:


Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy.

Range and benefit information provided in this posting are specific to the stated locations only

CA: Hiring Range in CAD from: $53,900 to $88,500 per annum.


Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Career Level - IC1

Vacancy Type - New Position

About Us

Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.

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