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Leadership Development Associate

Cass County Transportation Authority
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LEADERSHIP DEVELOPMENT ASSOCIATE

 

Department:          Operations

Supervised By:      Operations Manager

Supervises:            N/A

FLSA Status:           Non-Exempt

Mission Statement

To provide safe, reliable, and accessible public transportation.

Vision Statement

Cass County Transportation Authority’s services connect all people to the places, services, and opportunities that enrich their lives, without regard to ability, income, or social status.

Position Summary

The Leadership Development Associate is a multi-disciplinary, growth-oriented position designed to develop a future leader for a rural 5311 public transportation agency. Through structured rotational assignments and hands-on involvement, the associate gains experience across Driver, Dispatcher, and Transportation Scheduler roles in preparation for potential advancement to Operations Manager and eventually, to Executive Director positions.

Key Responsibilities

Driver

  • Conduct inspections of assigned vehicles to identify functional issues and have them addressed before departing the agency’s Base location.
  • Operate agency vehicles safely and in compliance with all regulations.
  • Provide courteous and ADA-compliant service.
  • Maintain complete and accurate records of vehicle operations.


 

 

Dispatcher

  • Coordinate daily trips and vehicle assignments.
  • Use dispatch and Automatic Vehicle Location (AVL) tools for service monitoring.
  • Support real-time communication and issue resolution.

Transportation Scheduler

  • Develop daily and long-range schedules.
  • Optimize routes, driver rosters, and vehicle assignments.
  • Use data to improve scheduling outcomes and ensure policy compliance.

Operations Management Support

  • Participate in operational oversight and staff training.
  • Support policy development, safety initiatives, and budgeting.

Compliance & Administration

• Assist with Michigan Department of Transportation and Federal Transit Administration reporting, audits, grant documentation, and procurement compliance.

Professional Development

• Attend industry, skill and leadership training as assigned.

Preferred Software/Tools

• Microsoft Office 365

• Flexiroute

• Pingo

Qualifications

  • Associate’s degree or equivalent experience, bachelor’s preferred.
  • Strong communication and problem-solving abilities.
  • Valid driver’s license, with ability to obtain Chauffer’s license or CDL with Passenger endorsement.
  • Clean driving record
  • Ability to pass drug screening