Departmental Supervisor 12

Are you a natural leader who loves guiding other leaders? Do you thrive in a dynamic environment where solving puzzles, untangling workflows, and championing great customer service all happen before lunch? If so, we’ve got the perfect role for you.

We’re looking for a Departmental Supervisor 12 to oversee a team of talented supervisors and help steer our operation toward excellence. In this role, you’ll be the central hub of coordination, communication, and collaboration, ensuring your supervisors have what they need to support their teams and deliver exceptional results.

What You’ll Do
 • Lead, coach, and support a group of supervisors, helping them bring out the best in their teams.
 • Keep operations running smoothly by monitoring performance, identifying opportunities for improvement, and jumping in with creative solutions.
 • Promote a positive, inclusive, can-do culture where everyone feels empowered to succeed.
 • Serve as the go-to problem solver, decision maker, and calm voice of reason when things get busy.
 • Partner with leadership to implement new processes, strengthen efficiency, and keep the department moving forward.

Who You Are
 • A people-first leader with excellent communication and relationship-building skills.
 • Someone who enjoys mentoring others and watching them grow.
 • Organized, adaptable, and ready to navigate the unexpected with confidence.
 • Driven to make an impact and committed to delivering outstanding service.

Why You’ll Love It Here
You’ll get the opportunity to influence the department at a strategic level while still staying connected to day-to-day operations. If you enjoy leading leaders, encouraging innovation, and contributing to a supportive workplace, this role is calling your name.

Education
Educational level typically acquired through completion of high school.

Experience
One year of experience equivalent to a Departmental Supervisor 11 or experienced-level professional; or two years equivalent to a Departmental Supervisor 10, Office Supervisor 11 and 12, Secretary Supervisor 11, experienced-level technician or paraprofessional; or three years equivalent to an Office Supervisor 10, Secretary Supervisor 10, Emergency Dispatch Supervisor 10, or Human Resources Customer Service Supervisor 10.

Closing Date 10/5/2026 11:59 PM Eastern