Food and Beverage Intern

The Food and Beverage Intern is a seasonal hourly position responsible for assisting with and managing the daily operations of Bay Harbor Yacht Club’s on-site dining venues. This position will rotate through the different dining venues and giving them exposure to club operations. This role may also provide support in the execution of banquets and club events, ensuring an exceptional dining experience for members and guests.

Job Duties:

• Greet and acknowledge members and guests, providing attentive and personalized service
• Acquire knowledge of food, drink, and wine menus; maintain basic wine knowledge
• Gain experience in the 3 different types of restaurants that the club has to offer
• Learn members' names and preferences to enhance personalized service
• Enthusiastically serve members and guests, assisting others to maintain a positive work environment
• Ensure dining areas are clean, organized, and presentable
• Assist in managing servers and server assistants during lunch and dinner shifts
• Track and record club inventory for all dining outlets
• Participate as needed during events to execute food and beverage service
• Assist with inter-departmental activities as required
• Check in with members and guests during lunch and dinner services to ensure satisfaction
• Address and resolve member issues with effective problem-solving and follow-up
• Work with the kitchen team to expedite food and maintain service flow
• Learn from and assist managers in administrative tasks.
• Maintain presence on the restaurant floor to ensure top-quality dining experiences
• Update, track, and create processes and procedures to improve service and organization
• Rotate and float between departments to assist managers with various tasks and learn 
• Perform other duties as assigned

Education and/or Experience:

• At least 6 months of previous experience in Food and Beverage or a related field preferred
• High School Diploma or equivalent required; pursuing or holding a college degree required
• Experience with POS systems preferred

Job Knowledge, Core Competencies, and Expectations:

• Ability to work effectively in a fast-paced environment
• Strong organizational skills with the ability to prioritize tasks
• Excellent interpersonal skills for interacting with members, guests, and coworkers
• Outstanding written and verbal communication skills
• Positive "can-do" attitude with an eagerness to learn
• Familiarity with food, buffet, and wine menus
• Ability to learn members' names and preferences to personalize service
• Basic knowledge of wines and spirits
• Ability to remain calm and perform required duties during emergency situations

Working Conditions:

• Work will be performed in both indoor and outdoor environments, with temperatures ranging from 100°F to 32°F. Exposure to loud noises and outdoor elements is possible
• Regular schedule of 40 hours per week, with holidays, weekends, and occasional travel required
• Must be able to lift up to 30 lbs as necessary. Some long periods (4+ hours) of standing, walking, pushing, and pulling may be required