Customer Enrollment Representative
Our company is expanding in Detroit, MI, and we are hiring a Customer Enrollment Representative to join our growing team. This full-time, on-site position focuses on customer service, account enrollment, customer support, and client relations.
As a Customer Enrollment Representative, you will work directly with customers to understand their needs, explain available products and services, answer questions, and guide them through the enrollment process. You will help ensure each customer receives clear information, accurate account support, and a positive experience from start to finish.
Previous experience is helpful but not required. We provide hands-on training and ongoing support for motivated candidates who are ready to learn and develop professionally.
Responsibilities
- Meet directly with customers and assist with the enrollment process
- Learn about customer needs and explain available products, services, and account options
- Provide clear and accurate information regarding pricing, promotions, and service details
- Assist customers with new account enrollment, account updates, and service requests
- Answer questions and provide professional, solution-focused customer support
- Review enrollment information for accuracy and completeness
- Maintain organized records of customer interactions and account activity
- Stay informed on current services, promotions, and enrollment procedures
- Build positive customer relationships through professional and friendly communication
- Work collaboratively with the team to support customer satisfaction and company goals
Qualifications
- Must be 18 years of age or older
- Able to work on-site in Detroit, MI
- Strong communication and interpersonal skills
- Friendly, professional, and customer-focused
- Dependable, organized, and comfortable working in a fast-paced environment
- Willingness to learn and take feedback
- Customer service, retail, hospitality, sales, account support, or other customer-facing experience is helpful but not required
What We Offer
- Weekly pay
- Performance-based incentives
- Hands-on training and ongoing development
- Opportunities for professional growth and advancement
- Supportive, team-oriented work environment
- Ongoing mentorship and coaching
- Practical experience in customer service, enrollment, account support, and client relations
If you enjoy working with people and are looking for a full-time Customer Enrollment Representative opportunity in Detroit, we encourage you to apply. Submit your resume today to be considered for our growing Detroit team.