Mail Operations Manager

Apply to this opportunity here: www.phila.gov/jobs 

All applications will be accepted from 10/26/2026 to 11/8/2026.

As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here. 

What we offer 

• Impact - The work you do here matters to millions.  
• Growth - Philadelphia is growing, why not grow with it?  
• Diversity & Inclusion - Find a career in a place where everyone belongs. 
• Benefits - We care about your well-being. 

General Job Description:

This is second level supervisory and administrative work directing the Department of Revenue’s Mail Center services operations. The employee in this class supervises, through a subordinate supervisor, the daily operating activities of the City’s Mail Center. Employees direct special projects and assist with preparing and managing the mail center operations budget. Work includes conferring with City agencies, departments and vendors concerning the processing, scheduling, planning and mailing of the City’s outgoing billings, vendor payments, permits, violation notices, parking ticket violations, subpoenas and traffic court citations. Responsibility also includes determining and establishing the best methods and processes for the Mail Center operations. Work is performed under the direction of the Chief Fiscal and Administrative Officer (CFAO). and involves light physical exertion and exposure to a noisy and dusty environment.

The Requirements are as follows: 

1. EDUCATION: Bachelor’s degree from an accredited college or university in Operations Management, Business Administration, Finance, or closely related field. 

AND

2. GENERAL EXPERIENCE: Three years of experience in one of the following:

• the operations of computerized mail equipment to process a large volume of outgoing mail in mail center
• inventory management or inventory distribution operations
• supply chain and logistics operations

AND

3. SPECIFIC EXPERIENCE: Two years of supervisory experience directing the operations of a high-volume computerized mail center with multiple types of computerized mail equipment capable of sorting, inserting, perforating, or affixing postage equipment.

OR

Two years of supervisory experience directing supply chain management activities or a centralized supply distribution program for a large organization.

The analyst responsible for reviewing applications and additional documentation for this job opportunity is Qadira Moore. You can contact Qadira at Qadira.Moore@Phila.gov

If you need any assistance, please feel free to contact: hrhelpdesk@phila.gov