Library & Student Services Assistant (Educational Resources Lab)
Library & Student Services Assistant (Educational Resources Lab)
Job Description
The Educational Resources Lab (ERL) at Oakland University is looking for a friendly, dependable student with approved work-study to join our team for the upcoming fall semester.
The ERL is more than a traditional library. We provide students, faculty, and staff with educational resources, technology, teaching materials, and spaces for studying and collaboration.
As a Library & Student Services Assistant, you'll help keep the ERL running smoothly while gaining experience in customer service, technology, and library operations. You'll often be the first person visitors meet, helping them find what they need and making sure they feel welcome.
No previous library experience is required. We'll provide training!
What You'll Do
- Welcome visitors, answer questions, and provide friendly customer service at the circulation desk
- Check library materials and technology in and out
- Help students and faculty locate books, teaching materials, and other resources
- Assist with basic technology questions, including printing, copying, and scanning
- Prepare reserved equipment and materials for pickup
- Monitor the ERL email account and calendar
- Pull and organize materials for faculty and classroom activities
- Create book displays and help promote ERL resources and events
- Process new materials and assist with special projects
- Help maintain an organized, welcoming space by shelving materials, straightening furniture, and restocking supplies
- Empty book drops and help track library usage statistics
What We're Looking For
- We're looking for someone who:
- Enjoys working with people and helping others
- Communicates clearly and professionally
- Has basic computer skills, including familiarity with Microsoft Office applications
- Is comfortable learning and assisting with everyday technology
- Pays attention to details and follows through on tasks
- Can work independently while also being part of a team
- Is dependable, organized, and willing to learn
Position Details
Location: Educational Resources Lab, Pawley Hall, Oakland University
Schedule: Flexible around class schedules; some evening availability may be required
Experience: No previous library experience required
Why Work at the ERL?
Working at the ERL is an opportunity to build skills you can use in almost any career, including communication, problem-solving, organization, and customer service. You'll work with a supportive team, interact with students and faculty from across campus, and gain hands-on experience in a university resource center.
If you enjoy helping others, like having a variety of tasks throughout your day, and want an on-campus job where you can learn new skills, we'd love to hear from you!
Get to Know the ERL
Curious about where you'll be working? Visit our website or check out our Instagram to see our space, resources, events, and what happens at the ERL.
Website: https://www.oakland.edu/erl
Instagram: @ou_erl