Advanced Hospitality Summer Internship (2024, Level 2)
2024 College Programs
Kalahari Resorts & Conventions is committed to developing tomorrow’s hospitality leaders. We provide a unique program that could lead to future career opportunities at one of our four current resorts, or upcoming projects! Our internships are categorized into three different experiences - Hospitality Introduction, Advanced Hospitality or Leadership Development Program. The programs are currently offered at our resorts located in: Wisconsin Dells, Wisconsin | Sandusky, Ohio | Pocono Mountains, Pennsylvania | Round Rock, Texas.
Why Choose Kalahari Resorts & Conventions?
As the leader in the waterpark industry, Kalahari has been known as an innovator. As a family-owned company, you’ll get a chance to feel the presence of the family and their passion for hospitality, plus learn the inner workings of a successful entrepreneurial brand.
We believe that when we lead with love, it fosters a culture of collaboration, understanding, and support. Our company is a place where everyone can thrive, and where we celebrate the diverse talents and perspectives of our team members.
Leading with love means that we approach challenges with empathy, listen with an open heart, and embrace the humanity of everyone. It is the essence of how we treat our associates, guests, and the communities we serve.
At Kalahari Resorts, we don't just talk about diversity, inclusion, and leading with love - we live it. Our actions speak louder than words, and it is reflected in the genuine care and respect we show to everyone who walks through our doors and beyond.
The Water Colors Life Project is an initiative from the Nelson Family Life Foundation that seeks to provide clean water to communities in Africa while also highlighting the talent of artists in the region. Through these efforts, borewells are being created, so artists can spend more time on their craft and less time worrying about where to get clean water.
Join us and become a part of a company that is not just committed to diversity and inclusion but strives to come together as one team every step of the way. Together, we create a warm and inclusive environment that nurtures personal growth, fosters innovation, and celebrates the richness of our differences.
We’ll immerse you in specific University of Kalahari training, mentorship from a peer of similar age and someone with substantial industry experience, various expose you to a number of new adventures and task you with different responsibilities. We’re so much more than the #WorldsCoolestWaterparks!
Advanced Hospitality Program (Level 2)
This track offers on-the-job training, exciting guest interaction, mentoring relationships with regular coaching, and an opportunity to connect and build life-long relationships with hospitality leaders and peers. There is a select number of spots available in this program. This internship is front-line work, mixed with learning various supervisory roles. This experience does not rotate between different areas, but you may be asked to help in other areas as business volumes vary.
One or more of these criteria must apply, to be eligible:
· Have significant experience in the hospitality industry
· Have completed the Hospitality Overview Program
· Have previously been a Kalahari Resorts Associate
· Be ready to graduate in 2024 or 2025.
We view this experience as a chance for you to showcase your talents and to make a positive difference. Successful interns will be strongly considered to remain with the company after graduation.
We accept approximately 3-8 Advanced Hospitality interns per property. Since the Advanced Hospitality Program began in 2011, 31 students have selected Kalahari Resorts & Conventions as their post-graduation employer of choice.
Below are the different Advanced Hospitality internship departments available:
FRONT OFFICE
Assist our managerial team with the daily operations of running America’s Largest Waterpark Resorts. After successfully learning our software systems, SOPs and showing continued growth, each Advanced Hospitality Front Office intern will be given a variety of supervisory tasks to further your education.
ROOMS FRONT OF HOUSE or ROOMS BACK OF HOUSE
Kalahari Resorts & Conventions is an award-winning company, focused on Beyond Expectations moments for our guests. The Level 2 internship in rooms helps prepare students for a rooms leadership role post-graduation.
Assist our managerial team with the daily operations of running America’s Largest Waterpark Resorts. After successfully learning our software systems, processes, SOPs and showing continued growth, each Advanced Hospitality Rooms intern will earn a variety of supervisory tasks to further your education.
Gain incredible experiences in a big-box environment while learning how to prepare and maintain our sleeping rooms and public spaces. Successfully running the “heart of the house” takes incredible planning, organization, and a true team effort.
CULINARY
If you’re interested in learning systems, working in multiple concepts, scratch cooking and finding out how Kalahari feeds the masses – down to an intimate dinner – that this is for you! Previous cooking experience is necessary.
DRY PARK OPERATIONS, INDOOR THEME PARK (Wisconsin & Texas)
Can you believe that we operate indoor play spaces up to 125,000 square feet that feature so much, including a six-story Ferris wheel?! Advanced Hospitality Dry Park Operations interns will learn how to operate attractions, then assist in the supervision of our amazing ride attendants and daily activities.
FOOD & BEVERAGE
All Kalahari properties have multiple concepts, from coffee and scratch-pastry shop, sit-down restaurants, a beverage operation, to a full-service convention center. As a Food & Beverage Intern you will gain the unforgettable experience of being part of our front-of-the-house teams in either: Double Cut Grill & Liquor Bar, Sortino’s, Cinco Nino’s, Wisconsin Brew Pub or Ivory Coast.
CONSTRUCTION/DEVELOPMENT
One intern will get the chance to work at the corporate headquarters, diving into and assisting with potential or ongoing construction projects. This intern will need to have organizational skills and significant knowledge in spreadsheet development/editing. Some construction knowledge is required.
HUMAN RESOURCES
Human Resources carry the voice of the associates, acts as business partner to achieve company goals, and continuously promotes diversity and inclusion in our company's culture. A HR intern’s duties can include: HRIS projects, applicant tracking, file management, uniform management, and international student program administration.
MARKETING
It takes talented associates to develop, produce and measure marketing initiatives. Among other duties, the selected interns will gain experience working cross-functionally to assist with marketing projects, social media, PR initiatives, and print distribution. Having advanced experience in content creation (photography, social media, and/or copywriting) is a requirement.
RETAIL
Join this program that includes a mix of Retail and kid’s activities at Kalahari. This opportunity will include a behind-the-scenes experience of creating guest memories and understanding what it takes to operate multiple retail outlets.