Aftermarket Strategy Intern
About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do.
About this role
Aftermarket is one of Carrier's three strategic growth focus areas, and the Aftermarket Strategy & Transformation team sits at the heart of it. We work across the full spectrum of Carrier's equipment portfolio – Commercial HVAC, Residential and Light Commercial HVAC, and Refrigeration – to transform Carrier from a product-centric company to one focused on creating value throughout the entire product lifecycle.
The Aftermarket Strategy and Transformation team reports to the Senior Vice President, Global Services, Business Development, and Chief Strategy Officer and works closely with Aftermarket leaders within Carrier's business units. Team priorities can generally be categorized into the following buckets: increasing aftermarket parts capture, driving service attachment, enhancing digital/connected service offerings, and leading change management.
We are seeking a motivated, results-oriented intern to join our team for the Summer of 2024. The Carrier internship experience offers interns an environment that provides practical, challenging, and meaningful on-the-job work experience and the opportunity to apply knowledge and demonstrate strengths in efforts to assist Carrier in achieving its business strategy. The intern will both lead and support various projects across Carrier's aftermarket portfolio (Parts, Services, and Digital), spanning strategy development to execution in various functional areas such as digital/ connected IOT services, product management, pricing, and services operations.
Key Responsibilities
- Conducting market research and preparing competitive benchmarking information that leads to actionable insights
- Performing market sizing studies and using that information to develop strategies to address areas of opportunity in the aftermarket
- Organize and analyze large data sets to help develop pricing strategies across aftermarket businesses, including digital offerings, parts, and service contracts.
- Conduct analyses of current parts and/or service portfolios to help find strategic opportunities to position businesses for accelerated growth.
- Formulate ideas and develop frameworks to help businesses across the portfolio drive strategic aftermarket initiatives.
- Help prepare various key presentations to the Services Council, Executive Leadership Team, and Board of Directors, including our annual strategic plan. Support will include coming up with ideas, gathering data, creating Excel models and PowerPoint presentations to help solidify strategy and effectively communicate to senior leadership.
Required Qualifications
- Pursuing a Bachelor’s Degree in General Business, Finance, Strategy, or related fields
- 3.0 or higher GPA
- Must be eligible to work in the US without sponsorship
Preferred Qualifications
- Relevant coursework or previous internships
- Proficiency in Microsoft Office applications
- Strong organizational, analytical, and problem-solving skills
- Self-driven and proactive
- Ability to manage multiple tasks and priorities
- Ability to communicate effectively at all levels
- Team player and willing to collaborate with others on projects
- Flexibility and willingness to work different types of activities on an ad-hoc basis
- Pursuing a Master’s degree in General Business, Finance, or Strategy
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