Business Development & Customer Experience Intern
We are an established and constantly growing small business founded in 1998 with eight different businesses under our umbrella. This internship is part of J. Ryder Golf, which includes the Auto Dealers Hole In One Program and On The Green Tournament Shop. At J. Ryder Golf, we provide services to over 5,000 golf tournaments throughout North America every year. Our Auto Dealers Hole In One program provides prize guarantee coverage to over 3,000 different auto dealers across North America. On The Green Tournament Shop provides prize-guarantee coverage for various contests and on-course signage for tournament organizers to add to their golf events.
In this position, you will ensure a superior experience for current customers as well as building relationships between our company and potential new customers. You will make outgoing calls to current customers in order to keep relationships strong and ensure all of their needs for their hole in one packages are taken care of.
You will also be taking incoming customer service calls from our customers. On these calls you will be placing orders for our customers, checking on the status of their orders, making changes to their orders, answering general questions, providing price quotes, and more.
We are looking for logistically-minded team players. The ideal candidate is self-motivated, has a drive for customer satisfaction, and is eager to learn new skills. Although our business is centered around golf, no deep knowledge of golf is required.
Past interns of this position have gone into a variety of careers including marketing, finance, sales, and operations at both large companies including Amazon, The PGA, Fidelity Investments, Walgreens Corporate, and SalesForce, as well as smaller companies and local businesses.
Knowledge of Microsoft Office and other general computer skills are required. We will provide training as necessary.
This is an hourly paid summer internship. Start date and end date are flexible based on school schedule.