Operations Intern - Market Optimization

At Shipt, we are transforming the shopping experience and giving time back to consumers. Shipt Shoppers handpick everything from fresh groceries to household essentials, then deliver them to your door in as little as one hour.

Join the Market Optimization & Efficiency team and dive into the dynamics of a gig marketplace. Over the course of a summer, you will identify new forms of Shopper pay, such as novel incentive types, that Shipt should pursue. You will also learn how a gig marketplace operates and what levers influence our balance between supply and demand. 

Work Output: 

• Phase 1: Summarize Shopper-facing pay models used by Shipt and ideate on brainstorming new opportunities.
• Phase 2: Conduct a gap analysis to determine what successful pay models Shipt has not adopted, either due to technical constraints or internal processes.
• Phase 3: Produce a prioritized list of pay models that Shipt should pursue to maintain healthy supply liquidity.

Requirements:

• Actively pursuing an undergraduate or graduate degree in business, analytics, computer science, or a related field. Level of education will impact deliverables to be reflective of appropriate skill levels.
• Strong analytical skills and competencies with Excel or Google Sheets
• Proficiency with SQL (or willingness to learn)
• Bias towards taking initiative and fond of problem-solving

About Shipt

Shipt is a retail tech company that connects people to reliable, high-quality delivery with a personal touch. Through a community of Shipt Shoppers and a convenient app, Shipt provides personal shopping and delivery to members from a curated marketplace of retailers and offers members access to a variety of stores and product categories including fresh foods, household essentials, wellness products, and pet supplies. Available to 80% of households in more than 5,000 U.S. cities, we’re here to create something big, and we want all the inspired, brilliant help we can get.

This is a paid internship opportunity for Summer 2024. Our program will run for 10 weeks, beginning on Monday, June 3, 2024, and ending on Friday, August 9, 2024. Full program participation is required of all interns. Interns are expected to maintain a consistent full-time work schedule throughout their internship.

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or any other characteristic protected by law.

Please inform your recruiting contact upon initial connection if you need any accommodations.