Technical Writing Intern

BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!

Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion.  We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers. 

If you’re looking for a place to build a career, with great benefits, advancement opportunity, technology, people and a commitment to a sustainable future, you’ve found it with us.

Tremco CPG is currently searching for a Technical Writing Intern.

The Technical Writing Intern will be responsible for documenting the processes and procedures of the Product Group has many processes and procedures that need to be well documented.  

Essential Duties & Responsibilities:
 
o   Create & update internal standard operating procedures (SOPs), including but not limited to SAP, Power BI, and Smartsheet
o   Create & update Smartsheet solution documentation (Automations, Formulas, Workflows, etc.)
o   Collaborate with various departments (Product Management, R&D, Purchasing, Project Management, Marketing, etc.) to gather technical information
o   Understand technical problems and communicate them effectively to non-technical people
o   Validate information for accuracy and use a routing and review process for document approval
o   Edit and generate content according to a style guide
o   Manage tasks and information flow using collaborative platforms (Teams, Smartsheet, Outlook, etc.) 
o   Ability to edit & create documentation that is accurate, complete, clear, specific, and concise.
o   Ability to explain technical concepts to peers and people from different parts of the organization and non-technical people
o   Impeccable written and verbal communication
o   Must be well-organized, extremely detail-oriented, and incredibly thorough
o   Experience with various communications media, advanced formatting, and presentation skills
o   High level of interpersonal communication skills
o   Strong capacity for both logical thinking
o   Self-directed and able to work independently with minimal supervision 
 

o   Pursuing bachelor's degree in English, communications, journalism, or a related field.
o   Knowledge in a technical field, such as engineering or computer & information technology
o   Junior is preferred

Software skills needed:

o   Word, Visio, PowerPoint, Adobe