Refugee Services Employment Coach Internship

This internship is a PAID and is eligible for academic credit. This is a hybrid role.

JVS is a non-profit, non-sectarian agency. Our mission is to empower individuals from diverse communities to find employment and build careers; and to partner with employers to hire, develop and retain productive workforces.  

JVS provides a broad range of services including adult education, skills training, job readiness training, job placement and support, and access to post-secondary education. JVS assists employers in their search for well-qualified job applicants and their initiatives to upgrade the skills of their incumbent workforce.   

Program/Department Overview: 

Refugee Services provides vocational English classes and job search services to non-native English speakers. Employment services provided in this program include job search assistance, resume and interview preparation, cultural orientation, pre-employment vocational English language classes, job placement and follow-up, and post-employment support. Staff from the Refugee Services department will work closely with participants to assist them in beginning employment and advancing their careers.  

Responsibilities: 

Assist refugee and immigrant clients with finding gainful employment, work closely with a team of Career Coaches and Instructors to support job preparation and administrative tasks toward this goal including: 

• Provide clients with job-related English language training, mock interviews, cover letters, resume development, job search techniques, basic computer training, and financial literacy. Most of the client work will be one-to-one.
• Provide general technology trainings to help clients access their virtual English classes and coaching sessions.  
• Conduct job searches tailored to participants’ needs.
• Complete short-term or longer-term projects assigned by coaches such as organizing client folders, creating excel spreadsheets or doing follow-up calls with clients. 
• TRAINING WILL BE PROVIDED FOR THIS ROLE.

Skills/Qualifications: 

• Interest in working with people of various linguistic, cultural, religious, ethnic and national backgrounds.
• Attention to detail.
• Good communication and organizational skills.
• Flexibility—responsibilities will vary on a day-to-day
• Empathy for the challenges faced by participants of learning a new culture and a new language.
• Excellent patience and a willingness to learn
• Ability to work as a part of a team and independently
• Haitian Creole, Spanish, and/or Arabic speaking skills are a plus