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Tourist Information Clerk

State of Connecticut Executive Branch
Email

Location

Danbury, CT
Darien, CT
 

Date Opened

5/20/2024 12:00:00 AM

Salary

$15.69 - $17.00/hour

Job Type

Internship/Seasonal/Summer

Close Date

6/3/2024 11:59:00 PM

 

The State of Connecticut, Department of Economic and Community Development (DECD), is now accepting applications for four Tourist Information Clerk (Seasonal Workers) opportunities in Darien, CT and Danbury, CT to promote travel and tourism through various marketing program tactics. 

POSITION HIGHLIGHTS:

 

  • Incumbents must be available for the full duration of the program which will run from May 27, 2024, through October 14, 2024.
  • Full Time, 40 hours per week.
  • This position is not remote, and hybrid work is not available. 
  • Centers are open 7 days/week (including Holidays) from 9:00am to 5:30pm; you will report to the Welcome Center Program Manager and share the responsibility to ensure staff coverage- up to 40 hours per week. 

 

THE ROLE: 

 

  • The Welcome Center Program is highly visible and creates the opportunity to promote tourism activities, overnight stays, attractions, dining, and cultural related experiences directly to a targeted audience and specifically to Connecticut. 
  • Promote the State of Connecticut as a vacation destination to incoming visitors.
  • Serve as a Connecticut Ambassador and tourism spokesperson to first time visitors.
  • Greet walk-in visitors and provide travel information, itineraries, and directions as requested in a warm and friendly manner.
  • Conduct customer service, out-reach, to incoming visitors.
  • Comply with program policy and procedure.
  • Perform daily duties with limited supervision.
  • Report to Welcome Center Program Manager.
  • Offer suggested travel itineraries to incoming visitors.
  • Order promotional literature as needed to maintain adequate supply to effectively perform.
  • Compile daily and weekly volume of visitor statistics and traveling trends.
  • Sort incoming literature and organize in a user-friendly system for visitors to inquire.
  • Contact industry members for additional copies of their promotional literature.
  • Facilitate customer complaints regarding facility conditions and/or services.
  • Showcase your knowledge of Microsoft software.