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Information Technology Services Intern


Department of Correction

Operational Support

Nashville, TN

Salary: $20.00 per hour

Closing Date: 6/11/2024

Who We Are and What We Do:

The Tennessee Department of Correction (TDOC) has emerged as a model in the nation for its management practices and cost-saving measures since becoming one of the first correctional systems in the country to be fully accredited in 1994. Since that time, each component of the system has been reaccredited in a three-year cycle by the American Correctional Association. The department's mission has always been to operate safe and secure prisons to enhance public safety in Tennessee through incarceration and rehabilitation of felony offenders.  The mission was expanded in 2012 to include providing effective community supervision of adult offenders to ensure public safety based upon the transfer of probation and parole supervision and community correction grant program functions from the Board of Parole (BOP) to the TDOC.  This transition is critical to the seamless supervision of felons in Tennessee, whether they are on probation, incarcerated in prison, on parole, or under the supervision of one of the community corrections agencies.  The department is working to ensure seamless supervision of offenders from the minute they enter the state system through their return to the community and the eventual end of their sentence.

The department manages and operates 10 adult prisons, contracts with a private prison management company for the operation of one prison, and contracts with several counties for the operation of  three other prisons, collectively housing some 21,000 offenders.  The TDOC also supervises some 75,000 offenders on probation, parole or community corrections. The community supervision unit consists of 13 districts and 46 probation/parole offices.  The department has more than 6,500 employees.  The Tennessee Correction Academy in Tullahoma is the department's training facility.

Job Overview:

The Tennessee Department of Correction (TDOC) Information Technology Services Division includes Electronic System Support Specialist and Programmers which support the state prisons and departmental training facility by maintaining security electronic systems and staff and inmate networked computers.  Security electronic systems include video systems, fence intrusion detection systems, door control, intercoms, and paging.  Computer support is for both the over 2500 networked staff computers and the over 1200 networked inmate classrooms where inmates study for GED and college courses.

Key Responsibilities:

Under general supervision, performs electronic security systems and computer support work in a correctional setting.  The electronic system support includes preventive maintenance, installation, and repair of fence intrusion detection, video systems, and fabricating door control systems including programmable logic controllers (PLCs) and other devices for door control.  Computer support includes imaging computers, configuring printers, upgrading software, and general troubleshooting of computer issues.  Interns will be responsible for observing and learning from the TDOC team of Electric Security System Specialist, programmers, Facility Administrators, Security Experts, and Safety Professionals.

Minimum Qualifications:

Candidates appointed for intern positions must be students from a college or university pursuing a bachelor's degree in information technology, computer science, electronics, or other closely related field. The student must be classified as a Junior or better.

Preferably students are those that are eligible to start in an Intern Development Program for Professional Registration.  Applicant must submit to and pass:  Background Investigation.

Pursuant to the State of Tennessee's Workplace Discrimination and Harassment policy, the State is firmly committed to the principle of fair and equal employment opportunities for its citizens and strives to protect the rights and opportunities of all people to seek, obtain, and hold employment without being subjected to illegal discrimination and harassment in the workplace. It is the State's policy to provide an environment free of discrimination and harassment of an individual because of that person's race, color, national origin, age (40 and over), sex, pregnancy, religion, creed, disability, veteran's status or any other category protected by state and/or federal civil rights laws.