Specialized Technical Automotive Consultant (Work at Home - Michigan)
ABOUT THE ROLE
Location: Work from Home - Michigan residents (initial on-site training - Saginaw, Michigan)
Are you ready to shift gears from the physically demanding environment of a service garage and leverage your extensive auto tech experience in a work-from-home role at Morley?
Support a domestic OEM brand by joining our award-winning group of more than 200 ASE-Certified Technical Automotive Consultants.
Be the first line of defense in solving new and challenging vehicle repair issues.
Why Apply
- Enjoy a more balanced lifestyle working Monday through Friday from the convenience of your home. No daily commute, less stress, more time for you.
- Receive a steady paycheck and excellent benefits including medical, dental, vision and life insurance; 401(k) with match; paid time off; paid holidays; and more.
What to Expect
- Utilize your technical experience and listening skills to assist field service techs through inbound and outbound phone, chat and email.
- You'll specialize in automotive EV, engine, electrical, drivetrain or infotainment systems, providing expert help on domestic vehicle repairs.
- Your journey starts with an initial training program in Saginaw, Michigan, designed to equip you with the skills needed to effectively support field techs from your home office.
- Benefit from continuous support and resources including access to the latest technical data and repair strategies, with guidance from fellow consultants and approachable leaders.
- Seize opportunities for professional growth and advancement within our team, enhancing your career trajectory in the automotive industry.
Want to Learn More?
- Read about a day in the life of a Morley Technical Automotive Consultant (direct link to article: https://insde.co/o9tc )
- Watch this video to discover more about what you can expect in this role:
(direct link: https://mrly.info/xjy )
Have Questions?
Engage directly with our Talent Acquisition (TA) team via live chat during business hours:
- careers.morleycompanies.com
- Chat hours: M-F 8 a.m. - 5 p.m. Eastern time; closed on some holidays
- TA will respond to after-hours questions the next business day.
SKILLS FOR SUCCESS
Required Skills
- Strong understanding of automotive engine, electrical, drivetrain and/or infotainment systems
- Able to use electronic service manuals
Eligibility Requirements
- High school diploma or equivalent
- Five or more years of recent experience as a mechanic in a full-service shop
- Two ASE certifications (or you can get them within six months of hire with reimbursement from Morley)
- Valid driver's license
- Able to work shifts within the center’s hours of operation:
- Monday - Friday
- 7 a.m. - 8 p.m. Eastern time
- No weekends!
- Must be able to stick to the schedule reliably, as some queues are time sensitive
Nice to Have
- Electric vehicle (EV) experience
- Microsoft Office experience
- Typing skills
Remote Work Requirements
- Michigan resident
- High-speed internet access at home that you are able to connect to via Ethernet or landline
- Secluded and distraction-free work environment
NOTICES: Morley utilizes E-Verify (https://bit.ly/MorleyEverify) during onboarding for all hires. Learn about your right to work: https://bit.ly/MorleyRightToWork. Privacy policy: https://info.morleynet.com/morley-privacy-policy. CCPA Notice (California applicants): https://info.morleynet.com/ccpa. Contact talentacquisition@morleynet.com if you need reasonable accommodation to apply or interview.
WHY JOIN OUR MORLEY FAMILY
Employment value is the combination of competitive pay, health benefits & other benefits we provide – your total compensation package.
Benefits
- Health and wellness: Medical & prescription coverage (free annual physicals), dental & vision insurance, paid time off, programs (wellness, quit tobacco, manage chronic conditions)
- Financial: 401(k) with match, flexible spending account, life insurance, short/long-term disability insurance
- Also: 24/7 free online access to doctors (Teladoc), nurse help desk, benefit/claim help, family/financial/will services
About Morley
- Mission: Deliver extraordinary experiences
- Lead with humility, embrace everyone, sweat the details & move mountains (make the impossible possible) for our associates & the world-leading companies who partner with us
- Equal opportunity employer
- Inclusive, caring & respectful work environment
- No discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status
- Reasonable accommodations for those with disabilities
- See associate perspectives: https://morley.goodseeker.com/c/morley