Technical Program Manager

About the Role:
Join our innovative team as an Entry-Level Technical Program Manager (P1) and kick-start your career in a dynamic and collaborative environment. We are passionate about technology and committed to creating impactful software solutions that drive our business forward. This role is ideal for recent graduates looking to leverage their technical expertise, program management, and communication skills to support our software development initiatives.

Responsibilities:
• Technical Acumen: Apply your familiarity with modern software development processes to guide program planning and execution, ensuring adherence to best practices and standards.
• Problem solving: Analyze complex challenges that arise during project execution, identify root causes, and drive development of innovative solutions to overcome them.
• Program Management: Assist in leading complex, cross-function program activities, ensuring alignment with program outcomes and timelines. Collaborate closely with software engineers, product managers, and other stakeholders to facilitate communication and resolve issues.
• Cross-Functional Collaboration: Work closely with cross-functional teams to understand project requirements, prioritize tasks, and deliver high-quality software solutions. Foster collaboration and communication among team members to achieve project milestones.
• Learn and Grow: Engage in continuous learning and improvement by being partnered with a mentor who will help curate your TPM craft journey.  You will attend workshops and training opportunities, participate in our Technical Program Management Guild, and interface with other TPM professionals. 
• Process Improvement: Contribute to continual process improvement initiatives to enhance program delivery efficiency and effectiveness. Participate in retrospectives and propose actionable improvements based on insights gained.
• Risk Management: Identify program risks and issues early, and assist in developing mitigation strategies. Monitor risks throughout the program lifecycle and escalate as needed to ensure timely resolution.
Requirements:
• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Ability to leverage a customer-centric lens to represent the customer's needs and preferences within a program or initiative
• Good problem-solving skills and a proactive attitude.
• Good communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build positive working relationships.
• Ability to work well in dynamic teams
• Growth mindset: Ability to adapt and learn with changing situations.
• High ownership and accountability mindset

Qualifications: 

• Internship and/or work experience in SaaS software development or related fields.
• Familiarity with modern software development tools and methodologies, such as Jira