Refugee Services Intern

Responsibilities

• Assist with preparations for newly arrived refugee families including apartment inspections and set-up, preparation of clothing and household goods, cultural orientation, and community orientation
• Pick up families from the airport, as assigned by case manager
• Accompany and assist families with appointments including social security, Public Aid, medical, utility sign-up, ESL registration, clothing pick up, food pantry, and establishing bank accounts
• Assist families with setting up appointments and arranging transportation
• Assist families with maintaining payment of rent, utilities, and other bills such as travel loan, phone, or internet
• Visit refugees in their homes with the case manager or independently to assist with follow up tasks as requested and to get documents signed
• Conduct follow up with new referral clients and assist with new client intakes
• Facilitate LIHEAP, or other program, enrollments 
• Conduct assessments with family such as Cultural Orientation assessments
• Help with the development of orientation materials, filing, and other office-based tasks
• Research and development of resources for clients, including housing
• Attend regular resettlement team and staff meetings
• Biweekly summary reports
• Required readings and reflective journal entries 
• Assist with other IFS tasks as needed
• Assist other FCM team members when time allows 

Qualifications

• Commitment to the mission, vision, and values of World Relief 
• Strong cross-cultural communication skills
• Ability to work independently and take initiative
• Flexibility and willingness to grow and be stretched
• Excellent multi-tasking and organizational skills
• Strong computer skills including Word, Excel, Outlook; Access skills a plus
• Driver’s license and clean driving record required; access to a vehicle strongly preferred
• Consideration given to intern applicants with language abilities in one of the following: Arabic, Farsi, Burmese, Karen, Nepali, Russian, Spanish, Pashto

Details

• Anywhere between 10-20 hours per week
• Flexible schedule
• Starting date flexible
• This internship is unpaid, but mileage on personal vehicle for position is reimbursed 
• University credit is available with prior approval