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OTA Operations Engineer

Hyundai America Technical Center, Inc.
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Core Responsibilities

  • Engage in engineering projects spanning various aspects of OTA systems, ensuring the delivery of robust and reliable software updates for North American production vehicles
  • Conduct pre-production OTA testing and evaluation, along with post-production update validation, field monitoring, and troubleshooting to uphold quality standards
  • Identify root causes of issues, design effective solutions, and collaborate with HQ to implement and deploy them successfully
  • Perform Vehicle Customer Relationship Management (VCRM) data analysis to gain insights into customer needs, and develop dashboards, troubleshooting processes, and tools accordingly
  • Travel both domestically and internationally, up to 20% of your time