Enterprise Network Administrator, ID Management

Position Overview

The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.

The Tollway is a user-fee system – no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.

Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.

In support of this vision, the Enterprise Network Administrator, ID Management will support all access management control activities across all infrastructure systems.

Essential Job Functions

• Supports all access management control activities across all infrastructure systems.
• Ensures access to systems is provisioned with the concept of least privilege.
• Responsible for evaluating access management systems to show continued improvements in provision processes and operations.
• Drive organization-wide strategy and implementation plans, including but not limited to Privileged Access Management, Single Sign On, and IAM governance.
• Administer and maintain end-user accounts, permissions, and access rights.
• Audit AD User accounts, cleaning up orphaned accounts.
• Audit AD machine accounts, including desktops, laptops, and servers.
• Create E-mail accounts within our Exchange environment
• Audit e-mail distribution lists and remove lists that are no longer used. 
• Deploy GPOs to the organization through Active Directory.
• Administer and maintain user credentials in the Okta Platform
• Move and manage applications with SSO capability to the Okta platform.
• Investigate and develop recommendations for an account provisioning solution with role-based access. 
• Ensure all access changes are tracked with approvals in our ticket tracking tool.
• Work with internal and external auditors providing reports 
• Perform account management on all other standalone, cloud, or third-party applications not integrated with SSO.
• Act as a liaison for account management with other state agencies.
• Assist with the management of the Service Now application.
• Performs other duties as assigned.

Qualifications

Skills and Experience (Required):

• 3+ years managing an Active Directory environment.
• Previous experience working in an enterprise IT environment.
• Computer proficiency and understanding of various types of hardware and software.
• Ability to deploy GPOs to Active Directory
• Ability to problem solve and think critically 

Education (Required)

• High School Diploma or GED

Education (Preferred)

• AAS or BS in an IT-related degree
• Current Microsoft or CompTIA certification

Skills and Experience (Preferred)

• Okta Professional or Administrator certification
• Experience managing the ServiceNow application
• Ability to handle multiple projects at one time.

Communication skills

• Communicating effectively through the oral and written medium
• Communicating technical information to a non-technical audience
• Create detailed system, process, and user documentation
• Develop and facilitate training sessions for new users on the IAM platform
• Proactively provide status updates to management on projects.
• Ability to communicate effectively between different departments. 

The Illinois Tollway is committed to creating a diverse environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin or ancestry, disability, unfavorable discharge from military services, age, order of protection status, military status, sex or sexual orientation.