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Client Operations Intern

Our Firm

American Century Investments® is a leading global asset manager focused on delivering investment results and building long-term client relationships while supporting research that can improve human health and save lives. Founded in 1958, the firm’s 1,400 employees serve financial professionals, institutions, corporations, and individual investors, offering a wide range of investment strategies across a variety of investment disciplines.

We are committed to providing institutional-quality, actively managed solutions with a performance-centered mindset. Our expertise spans global growth equity, global value equity, disciplined equity, multi-asset strategies, global fixed income, alternatives, and ETFs.

Privately controlled and independent, we focus solely on investment management. This empowers us to align our decisions with client expectations and concentrate on their long-term money management needs.

Our culture of winning behaviors exemplifies our dedication to clients every single day. Delivering investment results enables us to distribute over 40% of our dividends—more than $1.8 billion — to the Stowers Institute for Medical Research, a 500-person, non-profit basic biomedical research organization with a controlling interest in American Century Investments. Our dividend payments provide ongoing financial support for the Institute’s work of uncovering the causes, treatments, and prevention of life-threatening diseases, like cancer.

For more information, please visit americancentury.com.

Are you seeking an opportunity to learn the basics of the financial services industry with a reputable firm in KC?

As an intern, our PFSCO interns will learn about American Century Investments through an initial formal training program and continual training and coaching throughout the program. Interns will then apply that knowledge to significant opportunities and projects.

In this internship, you will...

Complete a robust training program that will immerse you into the world of direct-to-consumer finance
Participate in weekly training and study sessions to prepare to take the SIE License through FINRA, sponsored by our firm!
Develop a keen understanding of Personal Financial Solutions and Client Operations, including client facing and back-office functions
Engage with business partners and leaders across the firm to drive career path and networking opportunities
Facilitate positive interaction with American Century’s internal and external clients by providing transactional and service excellence.
Show independence by applying problem-solving and research skills, and online resources.
Attend training, team, and department meetings
Support a team environment by successfully collaborating with internal clients and business partners

Here are some attributes that we are looking for in our next intern:

Model the American Century Investments Winning Behaviors- Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitive Drive
Passion for gaining experience within the finance industry and an aim to learn more about client relationships and support
Students seeking opportunities to acquire full-time roles beyond graduation

Here's what will make you standout:

A current Sophomore, Junior or Senior Undergraduate student, currently enrolled full-time in any related field

Here's Why You Should Choose ACI:

Our interns receive competitive pay, as well as 401k eligibility for contributions
Mentor Program: a designated mentor will be assigned to you during your time with us to provide career coaching and mentorship
Housing assistance for any interns that join us with a permanent residence outside of the Kansas City Metro Area
Access to Business Resource Groups that you can ally and participate in (Diversity, Women in Finance, LGBTQ+, Emerging Professionals, Veterans)
Casual dress code - be comfortable and express your unique self
A robust social and philanthropic calendar of events hosted just for interns!

Internship Structure:

10 Week Program
40 hours a week, between 8am-5pm CST

Additional Requirements:

Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.

American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.

American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.