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Company Profile  

With more than 120 operations and approximately 20,000 employees worldwide, Precision Castparts Corp. is the market leader in manufacturing large, complex structural investment castings, airfoil castings, forged components, aerostructures and highly engineered, critical fasteners for aerospace applications. In addition, we are the leading producer of airfoil castings for the industrial gas turbine market. We also manufacture extruded seamless pipe, fittings, and forgings for power generation and oil & gas applications; commercial and military airframe aerostructures; and metal alloys and other materials for the casting and forging industries. With such critical applications, we insist on quality and dependability – not just in the materials and products we make, but in the people we recruit.

PCC is relentless in its dedication to being a high-quality, low-cost and on-time producer; delivering the highest value to its customers while continually pursuing strategic, profitable growth.

In 2016, Berkshire Hathaway, led by Chairman and CEO Warren E. Buffett, acquired Precision Castparts Corp.

Job Description  

Summary

This position provides technical assistance to computer and network system users on a variety of technical issues including troubleshooting support, training, new systems installation and configuration.  Responsible for shop floor device configuration and support (computers, scales, scanners, phones, printers).  Ensure users and computers meet requirements according to Corporate Policies & Standards.  Generate and maintain accurate records for SOX.  

 

Essential Functions

  • Work safely. Adhere to all company and regulatory EH&S policies and procedures.
  • Adhere to all Company 6-S initiatives and policies.
  • Respond to requests for information technology technical help & support to resolve problems.
  • Document, log, track, and monitor problems in help desk application to ensure a timely resolution.
  • Configure, install and repair hardware, software, and peripheral equipment including operating systems and appropriate software.
  • Collect IT Sox evidence for quarterly audits
  • Read technical manuals, confer with IT staff, and conduct computer diagnostics, to investigate and resolve problems or to provide technical assistance and support.
  • As authorized, set up users in G2 MES and Active Directory with appropriate access to G2 MES and network resources.
  • Configure and troubleshoot shop floor hardware including scales, label printers, scanners, computers
  • Assist in user training in the proper use of system hardware or software.
  • Ensure workstation and user ITC compliance according to Corporate IT Policy.
  • Other duties as assigned.

 

Qualifications

Education and Experience

High school diploma with desire to pursue a certification or degree in Information Technology or a related field of study.

 

Skills

  • Excellent analytical and troubleshooting skills.
  • Excellent oral and written communications skills including the ability to interface with all levels of the organization.
  • Instructional skills – ability to teach others.
  • Adaptability – open to new ways and change in technology to address work related issues or problems.
  • Familiar with MS Office products.
  • Drive and initiative.

Additional Notes

  • Occasional work required outside normal business hours.

 

Physical Dimensions

Physical Demands – Must be able to frequently remain in a stationary position. Must be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, scanner/copier, and printer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Work Environment – Work primarily in a climate-controlled environment with minimal safety/health hazard potential. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

ADDITIONAL NOTES

  • The Company retains the right to change or assign other duties to this position.
  • Proof of US citizenship, nationality, and/or permanent resident status in order to comply with all applicable export and import laws and regulations.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

 

 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This position requires use of information or access to production processes subject to national security controls under U.S. export control laws and regulations (including, but not limited to the International Traffic in Arms Regulations (ITAR) and the Export Administration Regulations (EAR)). To be qualified to work in this facility, a successful applicant must be a U.S. Person, as defined in those regulations, and able to supply evidence of that qualification prior to starting work or be authorized to receive controlled information under a specific license or permission from the relevant government agency. The U.S. export control regulations define a U.S. person as a U.S. Citizen, U.S. National, U.S. Permanent Resident (i.e. 'Green Card Holder'), and certain categories of Asylees and Refugees.