Stations Operations Support College Aide

Title of Intern Position:

Stations Operations Support

Project Number:

DOS-939-CA

Department:

DOS

Division:

Stations

Work Location/Room Number:

2 Broadway, 11th Floor, NY, NY 10004

Number of Positions:

4

Major(s) Preferred:

Computer Science Business Administration Management of Technology Data Science Transportation

Overview of Dept/Division:

The Station Environment and Operations team plays an important role in the effective operation of our system, from ensuring the cleanliness, maintenance, and safety of our stations, to providing helpful customer service to our customers.
Analyze performance data and assist in the creation of training materials for Stations Employees.

Project Responsibilities:
Creation of a Station Supervisor Training Program
Facilitate Station Agent Training Programs
Work to improve our data visualization tools in MS Power BI
Improvement and deployment of Digital Station Time Control Log
Improve development of our Performance Reporting Programs
Facilitate employee engagement and workforce development programs
Participate in process improvement programs that improve operating efficiency
Annual goal development and presentation to senior and executive management

Special Qualifications or Background Needed:

Masters degree in any business discipline, computer or data science, urban planning, transportation, application development or a related field preferred. Minimum of 1 year(s) of related experience in Business Administration, Data Science, Computer Science, Transportation, Urban Planning, Finance.

Assignment Qualifications:
Data and computer science
Programming in MS PowerApps, MS Dynamics, Python
Technical writing
Asset management
Data visualization creation in Power BI
Business Administration

If interested in the internship, send your resume and transcript to emergingtalent@mtahq.org for access to the application portal.