SOC IT Intern

Kwik Trip Inc. Become part of our fast paced, guest centric Information Technology Department and receive hands-on work experience by supporting our Application Development Team.  This individual will work on projects as directed by the Back/Front End Applications Supervisor. 

Regular tasks include:

• Design and Implement Security Automation Workflows in Tines
  • Collaborate with both the Information Systems Operations Team and the Automations Team to gather business needs and translate them into actionable automations on the Tines platform.
  • Build out case management workflows that automate the intake of alerts, events, and actions from multiple alerting platforms based on specific business rules and requirements.
  • Ensure seamless integration with various alerting systems, automating key processes like alert triage and case resolution actions.
• API Integration and Automation Enhancement
  • Use APIs to connect external systems with Tines to enhance the automation process, enriching alert data and making automation more effective.
  • While knowledge of Python and C# is a plus, these skills can be developed on the job to create more advanced workflows and custom automations as needed.
• Cross-Team Collaboration and Training
  • Work closely with the Operations and Automations Teams to ensure that workflows are aligned with business needs and best practices.
  • Participate in on-the-job training for the Tines platform and other relevant tools, and actively contribute to refining existing automations.
  • Training Opportunity: The candidate will also be provided time and resources to pursue the Blue Team Level 1 Certification, a valuable credential in security operations, with dedicated study time during working hours.
• Comprehensive Documentation and Automated Backup
  • Follow the team’s custom documentation format to clearly document each automation, including its purpose, steps, and outcomes. This format will be shared during the onboarding process.
  • Ensure that all documentation is detailed and accurate, providing a clear roadmap for troubleshooting and future adjustments.
  • Implement automated backup processes using Tines to ensure that documentation and workflow configurations are securely stored and backed up on a regular schedule. 

Qualifications:

• Student obtaining an undergraduate degree in Computer Science or Software Developer
• Preferred knowledge of one or more of the following program languages: Python, PowerShell, C#
• Knowledge of Web concepts and terminology
• Ability to use Microsoft Office Products
• Excellent oral and written communication skills
• Strong attention to detail, and self-motivated
• Familiarity with APIs and how to use them to enhance automation workflows
• Ability to resolve high priority issues.
• Ability to learn, understand, and apply new technologies.
• Ability to maintain confidential information.

Work Schedule: This is a paid internship.  Interested candidates must be willing to work 20+ hours per week Monday through Friday during the school semesters and 40 hours during school breaks.  It is important to note that we offer flexibility with school scheduling. 

Note:  Applicants must be currently attending school for Computer Science or Software Developing.